Office Clerk at Friendly Chevrolet Dallas (2024-10 – Present)
- Assisted with the preparation of presentations and other materials for the office.
- Responded to customer inquiries in a timely and professional manner.
- Assisted in the preparation of reports and other documents.
- Answered and directed incoming phone calls professionally.
- Maintained an accurate filing system for all office documents, ensuring easy access to all documents when needed.
- Operated office equipment such as copiers, scanners, and fax machines.
- Processed invoices and maintained financial records.
- Performed data entry and maintained data files.
- Organized and maintained office supplies inventory.
- Created and maintained filing systems for all office documents.
- Collaborated with other staff members to ensure that tasks are completed in a timely manner.
- Assisted with the preparation of documents and reports for various departments.
Secretary at Gary's Pest Control (2023-01 – 2025-02)
- Scheduled over 30 appointments daily for new customers and follow-up visits, completing data entries.
- Scheduled over 18 appointments by telephone per day, providing reminders by email 48 hours in advance.
- Developed and maintained a customer database.
- Answered and managed incoming calls, emails, and mail.
- Monitored and maintained office equipment.
- Provided general administrative support to the executive team.
- Resolved scheduling conflicts and prioritized tasks effectively to meet deadlines and deliverables.
- Managed office supplies and equipment, ensuring all items were in proper working order.
- Scheduled appointments and effectively managed the executive's calendar, improving time management.
Baker at Tiny Pies (2023-02 – 2023-07)
- Recorded inventory and restocked items as needed.
- Prepared and served a variety of baked goods to customers.
- Assisted in the preparation of special orders.
- Followed recipes to create high-quality bakery items.
- Wrapped and labeled baked goods for sale.
- Maintained a positive attitude and professional demeanor.
- Followed all health and safety regulations when preparing and serving food.
- Weighed and measured ingredients for baked goods.
- Monitored the temperature of ovens and adjusted them accordingly.
- Ensured all baked goods were stored properly.
- Decorated cakes, cookies, and other desserts.
- Cleaned and organized baking tools and equipment.
- Followed all company policies and procedures.
- Maintained a neat and organized workstation.
- Maintained a clean and safe working environment.
- Followed proper food handling and storage procedures.
- Baked a variety of breads, pies, and other pastries.
Daycare Assistant at Legacy Learning Center (2022-01 – 2022-04)
- Assisted with the development of positive behavior plans.
- Assisted in the transition of children from daycare to school.
- Established and enforced rules for behavior policies and procedures.
- Assisted the Lead Teacher in presenting lesson plans and activities.
- Assisted with developing a curriculum to meet each child's individual needs.
- Developed and implemented creative activities and games for children to enhance learning.
- Assisted in the development of age-appropriate activities.
- Encouraged positive social interaction among children.
- Led music and movement activities to promote physical development.
- Developed positive relationships with the children and their families.
- Assisted with the development of a fun and safe learning environment.
- Monitored and recorded children's progress and development.
- Participated in parent-teacher conferences and other meetings.
- Read stories to the children and encouraged them to express themselves.
- Assisted with the transition of children from one activity to another.
- Utilized appropriate discipline techniques when necessary.
- Developed and implemented age-appropriate activities to keep children engaged.
- Maintained a clean and orderly classroom environment.
- Responded to inquiries from parents and provided updates on their child's progress.
- Developed and implemented activities to promote physical, emotional, and intellectual development.
- Encouraged children to interact with each other positively.
- Encouraged the development of language and communication skills.
- Implemented behavior management plans as needed.
- Assisted with mealtime, changing diapers, and general hygiene for children.
- Worked with other team members to ensure the safety of the children.
- Supervised outdoor activities and field trips.
- Monitored the safety of children and always ensured their protection.
Cashier at Market Street (2020-11 – 2021-05)
- Received and disbursed money within non-financial establishments.
- Reconciled the cash register before closing, balance all cash, credit cards, and checks.
- Experienced in managing large amounts of cash and balancing cash drawers.
- Provided excellent customer service in all interactions.
- Maintained a high level of accuracy in all cash transactions.
- Collected credit card and cash payments to complete transactions for customer orders.
- Executed currency and credit transactions quickly and accurately.
- Maintained high levels of productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.
- Provided exceptional customer service with efficient, prompt transactions.
- Maintained checkout operations.
- Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift.
- Collected payments by accepting cash, checks, or credit transactions from customers, making changes as necessary.
- Maintained awareness of surroundings and secured cash to prevent potential losses.
- Provided customer service support to ensure customer satisfaction.
- Restocked shelves and displays as needed.
- Following policies and procedures and reporting any needed adjustments.
Hostess at Applebees (2020-03 – 2020-07)
- Performed daily cleaning and sanitizing of equipment and work areas.
- Answered customer questions and addressed complaints in a friendly manner.
- Resolved customer issues in a timely and satisfactory manner.
- Developed and maintained positive working relationships with other staff members.
- Maintained knowledge of restaurant menu items and specials.
- Performed opening and closing duties.
- Monitored dining room for cleanliness and customer satisfaction.
- Welcomed guests in a friendly and professional manner.
- Developed and implemented customer service standards.
- Scheduled reservations and seating arrangements.
- Always maintained a professional and friendly demeanor.
- Followed all safety guidelines and procedures.
- Assisted in the training of new staff members.
- Upheld a clean and organized work area.
- Seated guests in a timely and efficient manner.
- Monitored dining room for safety and security.
- Provided prompt and courteous service to customers.
Assistant Volleyball Coach at Frisco Flyers (2022-08 – 2022-11)
- Established and maintained a positive relationship with players and their families.
- Collaborated with other coaches to develop a comprehensive game plan.
- Created and implemented an effective system of evaluating players' performance.
- Developed and implemented individual and team performance assessment plans.
- Developed and implemented team disciplinary policies.
- Developed individualized training programs tailored to each player's skill level.
- Maintained a highly organized and efficient practice schedule.