Optometric Technician at Georgia Lions Lighthouse Foundation (2024-11 – Present)
Providing optometric services to underserved communities
- Pre-screened by checking interocular pressure (glaucoma testing), and auto refraction providing correct ocular measurements, which ensured fewer remakes on glasses.
- Measured pupillary distance for each patient's glasses orders.
- Ensured patients medications and medical history were scribed correctly into Digital Optometric and Eclinicals system.
- Served patients from underserved communities and schools of Georgia.
- Translated optometric medical terminology from English to Spanish to Hispanic patients.
Graduate Research Assistant at SCALER LAB (2023-08 – 2024-11)
Conducted ethnographic research and data analysis
- Analyzed and conducted research for Lee County Georgia and Doughtry County.
- Established connections with local churches and universities such as Albany State University and Church of Christ
- Conducted Ethnographic Interviews with Leaders of Albany, and Lee County.
- Coded research utilizing NVIVO and organizing data in the database.
- Research paper selected and to speak at the American Anthropology Association annual conference
Learning Management System Administrator at Bluebird (2022-05 – 2023-08)
Managed learning management system and created instructional content
- Uploaded and updated modules into LearnUpon (Learning Management System).
- Communicated effectively project proposals and plans to stakeholders and led instructional designer.
- Managed and updated LMS reports, managed users, and resolved user issues.
- Create a cohort-style curriculum and launch new certification on a team of 3.
- Updated material on the LMS and marketing platforms using HTML and CSS.
- Designed, and updated, training workbooks and marketing material for in-person training.
- Conducted and edited voice-overs for Technician Certification which were implemented in the modules.
- Converted Technician Certification from self-paced system into a cohort-style application.
- Ensured learning modules were updated, to meet engineering standards.
- Conducted QA testing with engineers, and led instructional designer to ensure the modules meet industry standards.
- Designed and updated learning modules and courses using Photoshop, Illustrator, InDesign, Premiere, and Storyline 360.
- Managed four learning portals as Internal, External, Education, and Bus Dealer platforms.
Learning Support Technologist at Center of Learning and Technology (GSU) (2020-01 – 2022-05)
Provided technical support and system improvements for multi-campus learning systems
- Curated improvements for the Webex system, developed by our department for Decatur, Alpharetta, Dunwoody, Atlanta, and Clarkston campuses.
- Identified design errors and suggested a more user-friendly design for professors and students.
- Troubleshoot technological problems using simulcast software throughout five campuses simultaneously.
Optometric Technician at LensCrafters (2013-04 – 2021-10)
Provided optometric technical support and patient care
- Assisted multiple doctors, ensuring 40-60 patients were pre-screened by checking interocular pressure (glaucoma testing), and auto refraction providing correct ocular measurements, which ensured fewer remakes on glasses and contacts.
- Ensured patients medications and medical history were scribed correctly; insurances were billed and coded correctly by utilizing Revolution EHR.
- Assisted offices in Webb Gin and Lithonia office locations in training, or as a substitute for other Technicians.
Education Specialist at Covenant House Georgia AmeriCorps (2018-10 – 2019-12)
Provided education and career support to at-risk youth
- Taught and prepared curriculum to help at-risk youth ages 18-24 get jobs in the Atlanta area.
- Prepared and facilitated college tours at Georgia State University, Gordan State University, Atlanta Technical College.
- Managed 5-10 youths weekly to ensure personal goals such as resumes, FAFSA applications, college applications, and ensured youth had proper attire for interviews.
- Supported youths to move into their college dorms, go to orientations and provide psychological support.
MINA Mentor at Georgia State University Perimeter College (2018-01 – 2018-05)
Mentored refugee and immigrant students on standardized tests and college preparation
- Tutored refugee and immigrants for SAT, TOEFL, etc.
- Prepared upcoming students to apply successfully to college programs and FAFSA.
- Guided students through the financial aid process.
