Guest Services Manager
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In charge of Guest services and managing Automotive services in assisting Technicians and maintaining Guest standards to make sure we are going above and and beyond the company standards
Guest Services Manager - Ken Towery's
(2025-11)
In charge of Guest services and managing Automotive services in assisting Technicians and maintaining Guest standards to make sure we are going above and and beyond the company standards
General Manager - Jimmy Johns Sandwiches - Lexington, KY
(2023-05 - 2024-06)
General supervision over shift managers and employees. In charge of hiring of employees and managers. In charge of inventory, restaurant advancement decisions and payroll. In charge of general feedback from corporate suggestions and visits to ensure a quality running location.
Service Manager/ Kitchen Manager - Red Lobster
(2021-11 - 2023-05)
Hired on as the Service Manager then transferred to the Kitchen Manager due to food cost issues
General Manager - Freddy's Frozen Custard and Steak Burgers
(2021-09 - 2021-11)
General responsibilities involved holding the Management team accountable for day to day operations, budgeting and sales forecasting, P&L reviewing, Management and hourly team member reviews and approvals for hourly team member merit increases, building maintenance approvals.
Assistant General Manager/ Assistant Kitchen Manager - Agave & Rye
(2020-08 - 2021-09)
Hired for a very unique position to where I would work both in the HOH and FOH and create weekly schedules, food truck ordering assisting the Kitchen Manager and General Manager. Helping the General Manager with the hiring process with both houses. Assisting the Kitchen Manager with new menu roll outs and hiring new team members.
Assistant General Manager - Fist Watch
(2019-09 - 2020-08)
Hired to eventually become a General Manager, responsibilities included actively participating in community events and setting up interviews for potential team members and following a thorough training process.
General Manager - Mortan's The Steak House
(2019-06 - 2019-09)
Directly in charge of the Restaurants wine program and Guest relations. Building sales by effectively participating in the Local Restaurant Marketing program. Responsible for scheduling interviews for potential new team members and creating a successful training program.
Senior Manager - Ted's Montana Grill
(2017-05 - 2019-06)
Over sight of all restaurant teams and functions that would be the responsibility of the Proprietor. Hired as the Service Manager, was selected in the "Lead" program which allows me to train as the Senior Manager following up to being the Proprietor. P&L reviewing, Management and hourly team member reviews and approvals for hourly team member merit increases, building maintenance approvals.
Assistant Operating Partner - PF Changs
(2014-08 - 2017-05)
Hired as an Assistant Manager, promoted to Senior Manager, ending position was Assistant Operating Partner which at the time was an experimental position that I helped roll out through out the company.
Restaurant Bar Manager / Assistant General Manager - Applebee's Bar and Grill (Thomas and King Inc)
(2012-09 - 2014-08)
Hired on as the Restaurant Bar manager and was promoted to the Assistant General Manager within 7 months of being with the company. General responsibilities as Bar Manager.
General Manager - Jimmy Johns Sandwiches - Lexington, KY
(2006-09 - 2012-08)
General supervision over shift managers and employees. In charge of hiring of employees and managers. In charge of inventory, restaurant advancement decisions and payroll. In charge of general feedback from corporate suggestions and visits to ensure a quality running location.
Kitchen Manager - Rumors Restaurant - Lexington, KY
(2006-05 - 2006-08)
Managed over all kitchen staff, inventory, scheduling, ensuring food was of quality and maintaining plate times ensuring customers are getting food in a timely fashion.
Various - Don Pablo's, Cosi Restaurants, Bombay Brazier, India Palace 3
(2001-01 - 2006-08)
University of Kentucky (2000-08 - 2001-05)
Information Technology - Chengelo Secondary School (1995-04 - 1999-12)
College Senator - Lexington Community College (2001-08 - 2001-12)
