Shift Worker - Instacart - New York, NY, US
(2016-12)
Receive customers orders through handheld device, Shopped for online customers and pack for delivery, Deliver items to customers
- Efficiently picked and packed customer orders according to order specifications, ensuring accuracy and timeliness
- Maintained a high level of productivity by meeting daily picking targets while maintaining quality standards
- Inspected products for defects or damages before packing them for shipment, ensuring customer satisfaction upon delivery
- Maintained a clean and organized work area, contributing to a safe working environment for all employees
- Achieved an average picking accuracy rate and improving customer satisfaction
Amazon Delivery Associate - DashWave Delivery LLC - New York, NY, US
(2024-03 - 2025-07)
- Delivered packages to customers' homes and businesses in a timely and efficient manner
- Handled a large volume of packages daily, averaging XX deliveries per shift
- Utilized handheld devices to scan and track packages throughout the delivery process
- Adhered to company policies and procedures related to package handling, security, and confidentiality
Cashier - PSK Supermarkets - New York, NY, US
(2021-03 - 2024-02)
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
Childcare Provider - Private - NY
(2017-01 - 2023-01)
- Supervised daily activities, ensuring safety and well-being of children in care.
- Developed and implemented age-appropriate educational programs to enhance learning experiences.
- Fostered positive relationships with families through regular communication and feedback sessions.
- Managed behavior issues effectively, promoting a nurturing environment for child development.
Delivery associate - Cornucopia Logistics - New York, NY, US
(2019-10 - 2021-06)
- Packed and Delivered online orders to customers
- Delivered packages to customers in a timely and efficient manner, ensuring customer satisfaction
- Managed delivery routes effectively, optimizing time and fuel efficiency
- Lifted heavy packages up to XX pounds without assistance, demonstrating physical strength and stamina
- Utilized GPS navigation systems to navigate unfamiliar areas efficiently
- Demonstrated strong attention to detail when verifying package contents before delivery
- Cultivated positive relationships with customers through friendly interactions during deliveries
- Notified supervisor immediately of any delays or issues that may affect timely deliveries
- Familiarized self with local roads, neighborhoods, and traffic patterns for efficient navigation
- Maintained confidentiality when delivering sensitive or confidential materials/packages
Housekeeper - Handy.com - New York, NY, US
(2017-01 - 2018-01)
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
Shipping and Receiving Clerk - Skywavz - New York, NY, US
(2016-11 - 2017-01)
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Collaborated with suppliers to resolve any shipping discrepancies or damaged goods, ensuring timely resolution
- Prepared outgoing shipments by carefully packaging items, labeling packages, and arranging for carrier pickup
- Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery dates
- Implemented quality control measures to ensure that all products met company standards before shipment
- Managed returns process by processing return authorizations, coordinating pickups, and updating inventory accordingly
Amazon Delivery Associate - Dutch express - New York, NY, US
(2016-02 - 2016-07)
- Delivered packages to customers' homes and businesses in a timely and efficient manner
- Maintained a high level of customer service by ensuring accurate and on-time deliveries
- Handled a large volume of packages daily, averaging XX deliveries per shift
- Utilized handheld devices to scan and track packages throughout the delivery process
- Followed established safety protocols to ensure personal safety as well as the safety of others on the road
- Maintained confidentiality when delivering sensitive or confidential materials/packages
Retail Sales - maingate inc - New York, NY, US
(2014-02 - 2014-03)
- Processed cash, credit, and debit card transactions accurately and efficiently
- Provided excellent customer service by greeting customers, answering questions, and resolving issues
- Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
- Assisted with inventory management by monitoring stock levels and notifying supervisors of low inventory items
- Collaborated with team members to achieve daily sales targets
- Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
- Utilized point-of-sale (POS) system to process transactions quickly and accurately
- Managed large volumes of cash while maintaining strict attention to detail
- Performed opening and closing procedures for the cashier station following company guidelines
- Assisted in merchandising activities such as stocking shelves or setting up displays when needed
Security Guard - starbright family residence - Brooklyn, NY, US
(2009-03 - 2012-02)
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate logs of all incidents, accidents, and daily activities
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Implemented access control measures by verifying identification credentials of individuals entering restricted areas
- Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Escorted employees or visitors when requested for their safety or protection purposes
Maintenance - NYC DEPARTMENT OF PARKS AND RECREATION - New York, NY, US
(2007-02 - 2007-08)
- Removed debris and litter from outdoor areas on a daily basis to maintain a clean and safe environment for residents
- Collaborated with the maintenance team to identify and address any issues or repairs needed in outdoor spaces
- Responded promptly to resident requests or complaints regarding outdoor areas, resolving issues in a timely manner
- Adhered to safety protocols while handling chemicals or operating machinery to minimize accidents or injuries
SECURITY SUPERVISOR - COPSTAT SECURITY - Bronx, NY, US
(2005-03 - 2006-02)
- Supervised a team of XX security officers, ensuring the safety and security of the premises
- Developed and implemented comprehensive security protocols to mitigate risks and prevent unauthorized access
- Conducted regular inspections of security equipment, identifying and resolving any issues promptly
- Collaborated with law enforcement agencies during investigations, providing necessary information and support
- Trained new security personnel on standard operating procedures, emergency response protocols, and customer service skills
- Maintained accurate records of incidents, accidents, and daily activities in compliance with company policies
- Implemented a proactive approach to identify potential threats or vulnerabilities in the facility's security system
- Responded quickly to alarms or emergencies on-site, taking appropriate actions to ensure the safety of employees and visitors
- Investigated incidents involving thefts or property damage, gathering evidence for internal reporting purposes or legal proceedings if required
- Provided excellent customer service by addressing inquiries from employees or visitors regarding safety measures or procedures in place
- Monitored surveillance cameras regularly to detect any suspicious activity or policy violations
- Ensured compliance with local laws/regulations related to building codes/fire safety/security standards
- Coordinated with other departments to develop emergency evacuation plans and conduct drills for staff members
Security Officer - f.j.c security - New York, NY, US
(2000-03 - 2004-07)
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
