Teonashay Freeman
Medical Technician
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About
To obtain a challenging position that would help grow and further my career in understanding customer expectations, effectively and confidently representing a company in situation analysis and evaluation of client needs to get the maximum level of satisfaction for guests.
Experience
Barista/Cashier/Food Prep at Panera Bread (2012-01 – 2013-12)
- Customer Service
- Food Prep & Kitchen assistance
- Production of menu items
- Cleaning the food & stock areas
Inventory/Stock Clerk at RGIS (2014-01 – 2015-12)
- Records purchases
- Performs physical count of inventory
- Reconciles actual stock count to computer generated reports
Supervisor at L.A. Burdick Handmade Chocolates (2015-01 – 2016-12)
- Trained & scheduled employees
- Addressed customer questions & complaints
- Coordinated employees' station to minimize delays & long waits
- Chocolate Product Knowledge
Cashier/Food service utility at Compass Group (2017-01 – 2023-12)
- Customer Service
- Cash Processing
- Food Prep & Kitchen Assistance
- Serving
- Cleaning & Stocking assigned areas
Program Staff 1 at Middlesex Human Service Agency (2022-01 – Present)
- Maintain accurate log entries
- Performs regular hourly rounds in/outside of programs
- Conduct Bedroom Checks
- Complete Incident reports
- Ensure residents safety & cleanliness throughout the program
- Help clients apply for assistance programs
- Research services such as Medicaid, food assistance programs and etc.
Medical Technician/Behavioral Health Technician at The Healing Center of Massachusetts (2023-01 – Present)
- Administer urine test and drug test
- Administer and observe medications
- Record data from medical test and enter results into patient's medical record
- Analyze test results and discuss findings with physicians
- Track laboratory inventory and keep count of controlled substances
- Track progress and skills and report back to doctors
- Conduct group interventions
- Advise clients on a range of issues relating to addiction and depression
- Provide support for clients in recovery
- Patients intake/screening
Education
High School Diploma – Greater Egleston Charter High School (2009-12)
