Teresa Demnan

Results-driven professional with over 11 years of expertise in retail merchandising, leadership & training. Proven ability to manage complex projects, mentor teams, and drive operational excellence. Seeking a challenging role in leveraging extensive skills for continued growth.

Associate Set Team Leader/Trainer at Kroger, PLM (2023-01 – Present)

• Led training for a five-district area on retail merchandising for Kroger, PLM
• Successfully led small projects
• Mentored new team members (60+) to enhance performance & skills
• Provided leadership & guidance to set team leaders as well
• Prepared detailed daily reports to Kroger and PLM
• Designed & implemented training program

Set Team Member at Kroger, KOMPASS (2014-01 – 2023-12)

• Read and understand plan-o-grams
• Collect plan-o-grams, new item tags and new item product and prepare work area in order to complete section reset
• Break down sections in an orderly manner to allow customers to shop other sections in that aisle
• Re-position shelving and place product according to updated schematic
• Clean-up work area
• Complete forms and report section completion to Kroger and immediate supervisors
• Can work independently with little supervision
• Be professional and helpful when dealing with customers
• Maintain good relationship with store management team and staff
• Comply with the guidelines established for KOMPASS employees, especially those regarding timeliness, productivity, teamwork, communication and clocking in/out guidelines
• Practice safe lifting
• During periods of reduced regular scheduled hours due to circumstances including but not limited to holidays or unforeseen urgent customer support needs, employees may be responsible for additional store support outside of their normal essential job functions
• Conducted statistical tests for decision support
• Developed machine learning models for prediction
• Collaborated on A/B tests, increased click-through

Diploma in Medical Billing & Coding (2008-01 – 2009-12)

Computer Programming – Northwest Mississippi Community College (2003-01 – 2005-12)