Merchandising and Sales Leader at AERIE (2023-01 – Present)
- Met daily and weekly sales quotas.
- Provided customers with product and service information.
- Identified Upsale/Crossale opportunities.
- Leveraged loyalty and reward programs to increase sales.
- Trained new team members.
- Managed and kep store inventory
- Tracked corporate set goals, and incentivised team to meet them
Head Server - Shift Manager at TRULUCKS (2022-01 – 2023-12)
- Stayed up-to-date with Menu changes and updated team as needed.
- Managed select food and beverage inventory.
- Responded to customer inquiries and requests.
- Promptly addressed customer concerns or dissatisfaction to mitigate any escalation inquiries.
Office Manager at JRT & COMPANY P.L. (2020-07 – 2021-12)
- Answered Client Calls (Inside Sales & Customer Service)
- Coordinated Office and Event Calendars
- Responded to customer inquiries and requests.
- Oversaw inventory and supply re-stocking.
Sales Administrative Assistant at HATLAJA MEDICAL (2019-05 – 2020-06)
- Managed and Coordinated Company and Executive Calendars.
- Received Inside Sales and Client Calls, and documented requests/inquiries.
- Responded to emails and document requests on behalf of executives
- Ensured file organization based on office protocol
- Assisted Executives with meeting and pitch presentation.
- Drafted RFI/RFQ responses as needed.
Sales Associate at NORDSTROM (2017-03 – 2019-07)
- Stayed up-to-date with rotating inventory and promotions.
- Effectively communicated with team to maximize floor coverage
- Maintained professional working relationships with colleagues, customers, and vendors.
- Worked with managers and floor leaders to make floor and inventory changes or adjustments based on customer feedback
- Processed payment systems and closed out floor at end of shift.
