Sales Consultant
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I have a diverse background in customer service and sales across multiple industries. Currently, as a Boat and ATV Sales Consultant at Bass Pro Shops, I focus on delivering personalized service, staying updated on product knowledge, and collaborating with other departments to ensure a smooth buying process from start to finish for our customers. Before this, at Best Buy, I worked as a Verizon Expert and Apple Master of Mobility, keeping my team informed about carrier promotions and new phone and other device launches.
I’ve also served as a Mobile Sales Consultant, where I handled setting up carrier contracts, activating mobile devices, and addressed customer concerns. My experience at Starbucks involved managing the business aspect such as cash handling and inventory management as well as food and beverage preparation as a Shift Supervisor and Barista. At the beginning of my career I worked as a Server at the Floatation Device, ensuring smooth operations and delivering excellent customer service.
Bass Pro Shops · Dec 2019 - Present
Deliver outstanding customer service, identifying needs and providing tailored product solutions while maintaining current product knowledge and staying informed on pricing, promotions, and sales training. Collaborate with the Service Department as well as fellow Sales Consultants for seamless product delivery and customer satisfaction. Ensured showroom presentation met company standards and maintained product quality.
Adhered to company policies, maintained confidentiality, and kept a professional work environment.
Bachelor of Science in Criminal Justice (Est. Graduation 2027)
