Teresa Ricks

Operations and management professional with 9+ years of leadership experience in operational execution, compliance, budgeting, procurement, workforce development, and process improvement.

Election Judge

Trainer for both Primary and General Gubernatorial Elections, with hands-on insight into election execution, site audits, and location transitions. Proven record of improving operations, managing resources, developing staff, reducing costs, and implementing effective procedures.

Operations Manager - GOOD TRAVELS TRANSPORTATION LLC - Baltimore, MD

(2014-09)

Lead day-to-day operations, process improvement, budgeting, procurement, resource allocation, compliance, risk management, and performance monitoring.

• Evaluate operational efficiency and modify procedures to align execution with organizational objectives; increased revenue 11% above projections during the first year.
• Build procurement processes and coordinate materials and resources; maintained the grand-opening budget 6% under budget.
• Establish and administer annual budgets with controls to prevent overages, manage burn rate, and support sustainability.
• Identify and resolve unauthorized, unsafe, ineffective, or non-compliant practices; collaborate with process owners to correct quality-audit findings.
• Direct compliance and quality initiatives; develop procedures, best practices, and corrective actions to improve operational performance.
• Reduce operational risk through data analysis, performance forecasting, and proactive problem resolution.

Department Manager - VEHICLES FOR CHANGE INC. - Detroit, MI

(2014-09 - 2019-01)

Managed department operations including staff performance, payroll, inventory, receiving, supplier quality, budgeting, and operational planning.

• Analyzed operational trends to support planning and management decisions; coached associates through performance feedback and recognition.
• Established and administered annual budgets; prepared expenditures, analyzed variances, and initiated corrective actions.
• Managed inventory and receiving operations to maintain appropriate stock levels and meet expected demand.
• Systematized approximately 400 inventory units, improving internal loss-prevention performance 12%.

Coordinator, Workforce Development—Mechanics - VEHICLES FOR CHANGE INC. - Baltimore, MD

(2010-10 - 2014-01)

• Managed a rotating inventory of approximately 3,000 vehicles annually and oversaw start-to-finish completion of approximately 400 vehicles annually.
• Coordinated installation, inspection, testing, maintenance, and troubleshooting of systems, machinery, and components.
• Served as liaison to workforce-development caseworkers, employers, and community organizations.
• Facilitated job-readiness seminars and provided instruction on resume writing and career-search resources.

Election Judge Trainer — 2026 Primary & 2026 General Gubernatorial Elections - Election Operations

Trained approximately 2,800 election judges across the 2026 Primary and 2026 General Gubernatorial Elections, providing operational guidance supporting preparedness and execution of election responsibilities.

• Gained firsthand insight into election operations, including site readiness, site audits, location transitions, staffing, procedures, and time-sensitive execution.
• Supported assessment of operational readiness and identification of issues requiring attention before election activities.
• Applied operations-management principles in a regulated environment where accuracy, compliance, preparedness, and continuity are critical.