Terrance O Dickens

Pharmaceutical professional, (Manager/Engineer) adept at leading teams to drive productivity and reduce costs through strategic process improvements and strict FDA/OSHA compliance. Knowledge in IQ/OQ/PQ execution of media fills, water runs and Smoke studies.

Strong

Knowledge of aseptic process oversight, and cleanroom operations (ISO 5–7). Expert in fostering growth and optimizing resource utilization, with a proven track record of making critical production decisions and developing personnel. Quality-driven, hands-on Pharmaceutical professional with 18+ years of leadership in sterile fill-finish, dry powder inhalers, finishing packaging and aseptic manufacturing operations.

Knowledge in IQ/OQ/PQ execution, aseptic process oversight, and cleanroom operations (ISO 5–7). Skilled at guiding teams on the floor while authoring and executing validation protocols for complex systems such as autoclaves, depyrogenation ovens, fillers, lyophilizers, and isolators/RABS. Adept at ensuring FDA compliance, resolving deviations/CAPAs, and driving continuous improvement across aseptic operations

Aseptic Processing Engineer - Pfizer/Black Diamond Network - Rocky Mount, NC

(2024-01 - 2025-08)

• Aseptic Process Engineer at Pfizer.
• Specializing in supporting media fills and smoke studies processes for various production lines, including vials, ampules, and abbojects (IQ,OQ, PQ).
• Executed validation protocols for sterile filling equipment.
• Responsibilities encompass guiding technicians through smoke studies, water runs, media fill procedures protocols ensuring compliance with stringent industry standards, and optimizing processes within both the aseptic core and clean room environments.
• With a focus on maintaining the highest levels of aseptic integrity, conduct thorough risk assessments of production lines to identify and mitigate potential issues.

Packaging FLL, Finishing Supervisor - Glaxco Smith Kline

(2016-09 - 2023-01)

• Supervised 13 employees with the responsibility for interviewing, hiring and training of personnel.
• Directed daily manufacturing of dry-powder inhaler products with focus on quality and safety.
• Operation Production Supervisor Manufacturing/Packing of Respiratory Dry Powder Inhaler Medicines
• Ensure that the focus is always on right first time with respect to safety and quality
• Ensure ingredients are manufactured in a quality compliant manner and all cGMP (current Good Manufacturing Practices) are adhered to
• Represent the value stream during regulatory audits and inspections (internal and external) as directed by line management
• Lead the recruitment of team members and then supports their continued development through the establishment of robust development and career progression plans using Workday MyPlans
• Provide frequent feedback/coaching as part of our commitment to continually develop team members
• (Embrace GSK's Production System (GPS; a lean operating system) to drive continuous improvements)
• Support the tiered accountability process to drive performance management across the balanced scorecard of safety, quality, waste, service and supply
• Embed and drive a continuous improvement culture to proactively identify and solve problems
• Develop and maintain a robust idea generation process that engages (and recognizes) team members
• Focus on the identification and implementation of value adding ideas targeting goals of Zero Accidents, Zero Incidents and Zero Waste
• Ensure robust communication within the department, including daily shift handover process, using visual metrics
• Partner with key support teams; technical, quality, scheduling and engineering/maintenance to deliver the weekly schedule at the right time and at the right cost

Supervisor of fluid handling/Cell Culture - Corning Life Sciences

(2012-10 - 2016-04)

• Supervise 24 employees with responsibility for interviewing, hiring and training of personnel
• Manage manufacturing process to ensure product is delivered on time and under budget while maintaining quality standards
• Plan and execute the production schedule
• Resolve employee relationship issues, evaluate conflicts and determine disciplinary actions
• Improve efficiency of production by migrating employees and equipment to maximize utilization
• Ensure high customer satisfaction ratings, maintain production goals and reduce inventory carrying costs
• Utilize Lean Manufacturing strategies to improve manufacturing processes and reduce costs
• Design training programs for new employees
• Maintain compliance with fire codes, building regulations and federal rules and EPA guidelines
• Collaborate with receiving and production personnel to review inventory levels and determine shifts in production areas that would limit materials and supplies held on hand
• Oversee utilization of staff resources and migrate workers to key areas to optimize production

Production Manager Granulation/Pharmacy - Sandoz

(2008-09 - 2012-06)

• Responsible for combining multiple excipients and active raw material through a design manufacturing process to produce a finished dosage form for the compression department
• Responsible for supervising a group of production technicians, packing technicians, maintenance mechanics and material handlers within assigned area
• Responsible for supervising the set-up, processing, cleaning and documentation of manufacturing equipment and paper work practices with a high operational focus on housekeeping and safer work practices
• Work with the planning group to schedule production and engineering activities
• Held meeting with employees concerning daily activities and expectations
• Attended staff meetings and review nightly shift activities

Supervisor, Aseptic Filling/New process - Catalent Pharma Solutions

(2005-10 - 2008-01)

• Responsibilities include working with staff level management and project management, production, warehouse, with coordinating proper, efficient, and safe operation and changeovers
• Supervise the filling and capping activities of production within assigned aseptic clean rooms (class 100) to ensure that quality and throughput are maximized
• Review and write SOP's, master batch records, and incident reports
• Review daily time cards and track the attendance of staff (People Soft)
• Attend meetings regarding the filling schedule
• Train new and current employees on new and current processes
• Communicate with customers and project managers regarding current and new filling processes
• Assist with developing daily and long-range production schedules
• Ensure strict compliance with cGMP's, manufacturing process instruction (MPI), and SOP's; communicate documentation issues and discrepancies and material delays to the Production Manager

Supervisor, Aseptic, Terminal Sterilization, Isolator Supervisor - Hospira

(2004-07 - 2005-11)

• Hire, train, supervises, schedule, and motivate employees
• Supervised multiple departments
• Aseptic filling, Sterilization, and Isolator filling
• Manage day-to-day production activities of controlled and non-controlled drugs processing in the SVP filling department
• Ensure material transfer, batch record review, employee's labor and department budget is completed and correct

Supervisor, LVP Filling/Sterilization - Abbott Laboratories

(2001-10 - 2004-07)

• Monitor weekly production schedule to ensure production demands are met
• Hire, train, supervises, schedule, and motivate 17+ full and contract employees
• Manage day-to-day production activities of control and non-control drugs in the LVP finishing, SRB finishing and the re-inspection department
• Ensure material transfer, batch record review, employee's labor and department budget are completed and correct

Bachelor of Arts - Sociology - Shaw University (1999-01 - 1999-01)