RTW, Fine Apparel, Contemporary, Intimates Manager - Neiman Marcus - Frontenac, St. Louis, MO
(2022-01)
- Successfully led a team of 20 associates, including 10 top-performing million-dollar sellers
- Mentored team members in business development and client relationship management, leading to consistent annual sales growth and goal overachievement
- Facilitated regular team meetings to drive alignment, motivation, and performance
- Organized and executed trunk shows and special events in collaboration with designers and vendors
- Partnered with buyers and visual teams to maintain luxury merchandising standards
- Oversaw inventory, staffing, and scheduling across departments to ensure smooth day-to-day operations
Store Manager - White House Black Market - St. Clair, Fairview Heights, IL
(2017-01 - 2022-12)
- Led a high-performing team, driving store operations and exceeding sales goals
- Managed inventory levels, merchandise presentation, and overall store visuals
- Oversaw employee scheduling, performance management, and onboarding
- Focused on people and client development to build customer loyalty and team engagement
- Maintained brand standards in visual merchandising and store presentation
Assistant Store Manager / Visual Merchandiser - White House Black Market - West County Shopping Center, Des Peres, MO
(2015-01 - 2017-12)
- Delivered outstanding customer service and maintained a welcoming in-store atmosphere
- Partnered with corporate teams to drive sales and promote merchandise
- Ensured store visuals and team presentation met brand standards
- Executed merchandise plans, sales campaigns, and seasonal promotions
- Managed all visual merchandising, including window and floor displays
Assistant Store Manager - J.Crew - Frontenac Plaza, St. Louis, MO
(2013-01 - 2015-12)
- Led store operations and sales initiatives, providing daily team leadership
- Trained and developed team members for future growth and performance excellence
- Forecasted business trends and adjusted plans to maximize productivity
- Executed promotions and ensured accurate merchandising, pricing, and signage
- Oversaw inventory control and budget-conscious stock replenishment
Personal Shopper / Key Holder - J.Crew - Frontenac Plaza, St. Louis, MO
(2008-01 - 2013-12)
- Built and maintained a loyal client base by delivering personalized shopping experiences
- Increased customer satisfaction and average sales through expert product recommendations
- Maintained strong product knowledge and offered tailored style consultations
Personal Shopper - Nordstrom - St. Louis, MO
(2006-01 - 2008-12)
- Provided personalized shopping services and built client relationships
- Shared customer feedback with buyers to improve product selection
- Supported floor merchandising and event promotions
