Terri Jo

Detail-driven LPN with 8+ years across family practice, pediatrics, and pulmonology. Skilled in clinical documentation, patient assessment, and cross-functional care coordination. Thrives in fast-paced outpatient settings with a strong record of infection control and patient advocacy.

LPN - Arnot Health Orchard West Family Practice - Horseheads

(2024-11)

• Administer subcutaneous, intramuscular, and intradermal injections and immunizations per provider orders with zero reported site infections
• Assist physicians and NPs with minor procedures, physical exams, and women's health exams while managing EHR documentation and lab specimen processing
• Maintain clinical inventory, monitor medication expiration dates, and manage supply ordering to prevent care disruptions

Admissions Coordinator - Seneca View Nursing Facility - Montour Falls, NY

(2024-06 - 2024-11)

• Reviewed referrals clinically for short-term rehab and long-term care, validating insurance and securing prior authorizations
• Coordinated communication across internal teams, marketing directors, referral sources, and physicians to streamline admissions workflow
• Conducted facility tours, welcomed incoming residents and families, and ensured accommodations were prepared and fulfilled upon arrival

LPN - Guthrie Southern Tier Pediatrics - Horseheads, NY

(2019-10 - 2024-05)

• Delivered comprehensive pediatric assessments — vitals, history, and diagnosis verification — for high-volume outpatient practice over 4+ years
• Coordinated prior authorizations for specialty medications and managed nurse scheduling to ensure consistent floor coverage
• Educated parents and patients on treatment plans and followed up on appointments, lab results, and symptom progression

LPN - Arnot Medical Services Pulmonary Associates - Elmira, NY

(2016-03 - 2019-09)

• Supported pulmonology providers with patient assessments, medication reconciliation, referrals, and insurance pre-certification across a 3.5-year tenure

Unit Clerk - Arnot Ogden Medical Center - Elmira, NY

(2014-08 - 2016-03)

• Maintained accurate patient medical records, transcribed physician orders, and facilitated unit communications in a hospital setting

Residential Instructor - Holley - Elmira, NY

(2013-03 - 2014-01)

• Supported residents with ADLs, coordinated medical appointments, and assisted in meeting individualized programming goals

Texas Roadhouse - Horseheads, NY

(2013-02 - 2013-08)

• Delivered customer-focused service in a high-volume restaurant environment

Bartender/Assistant Manager/Server - Steamboat Landing - Lakeshore, Canandaigua, NY

(2011-03 - 2012-12)

• Managed bar operations, table service, and assistant management duties across a multi-role hospitality position

Bartender/Server - Eddie O'Brien's 182 - Canandaigua, NY

(2010-12 - 2011-09)

• Provided bartending and table service in a fast-paced hospitality environment

Sales Associate - Ann Taylor - Eastview, Victor, NY

(2010-10 - 2012-06)

• Drove retail sales and delivered consistent customer service as a sales associate

Keuka Comfort care

(2009-07 - 2015-01)

• Delivered in-home comfort care support to patients across a multi-year engagement

Bachelor of Science - Social Science - Excelsior College (2021-01)

Associate of Applied Science - Psychology - Finger Lakes Community College (2003-01)

Licensed practical nurse program - GST BOCES