Network Administrator at Law Firm (2014-04 – Present) Own day-to-day operations of VMware infrastructure; deploy, patch, and harden servers/VMs and manage lifecycle upgrades.
- Converted physical servers to VMware (P2V) and consolidated workloads to improve resiliency and reduce hardware footprint.
- Built and maintained Azure disaster recovery strategy for hurricane season/power outages, including backup circuits and recovery testing.
- Migrated Exchange from on-premises to Microsoft 365; maintain mail flow, mobile access, and related public IP/DNS configuration.
- Implemented endpoint security across 200+ endpoints (CrowdStrike, Pillr) and vulnerability management (Rapid7) with remediation workflows.
- Implemented Duo MFA for email and Citrix to reduce account takeover risk; delivered cybersecurity training and maintained security policies/manuals.
- Upgraded Dell servers/storage arrays and migrated VMware workloads with minimal downtime; maintain Veeam backups and restore validation.
- Upgraded iManage document management platform (app/index/SQL components) and deployed firmwide updates; manage integrations with website/FTP.
- Led IT projects and managed third-party vendors for website/custom software work and penetration testing; owned budgets and vendor consolidation.
- Managed telephony/VoIP changes including Cisco Call Manager hunt groups, DID/caller-ID migrations, and multi-location configurations.
Network
Administrator at HFC LLC (2013-07 – 2014-04) • Implemented and supported Hyper-V/VMware ESXi infrastructure (25+ virtual servers) and Windows Server/Active Directory operations.
- Maintained Exchange (2003/2010), terminal services, and disaster recovery planning for key SQL workloads.
- Administered Avaya VoIP environment and supported infrastructure upgrades and migrations. NOC Engineer at Voxeo Corporation (2011-06 – 2013-07) Supported 2,000+ Linux and Windows servers across six co-located data centers (US/Europe/Asia) with high-availability operations.
- Configured firewall rules/object groups (Cisco ASA/PIX), switch ports/VLANs (Cisco/Juniper), and supported PCI network segments.
- Automated routine operations with Bash scripting and administered Active Directory for employees/customer DMZ environments.
Systems
Engineer at Webcom IT Solutions (2009-11 – 2011-06) • Designed and implemented Windows networks for SMB clients (Server 2003/2008, AD, DNS/DHCP, permissions, deployments).
- Administered Exchange (2003/2007) and supported Citrix Presentation Server/XenApp application publishing and patching. Systems / NOC Engineer at Alterascape LLC (2008-12 – 2009-11) Network Administrator at Florida Technical College (2008-08 – 2008-11) Network Administrator / Assistant Manager at Cartridge World Orlando (2004-11 – 2008-06)
