Teshawn Donovan

Dedicated hospitality professional with hands-on experience in luxury resorts, guest services, airport operations, and facilities maintenance. Seeking to grow within the tourism industry by delivering exceptional guest experiences, supporting destination excellence, and contributing to the Virgin Islands’ reputation as a world-class travel destination.

Bell Person - The Westin St. John Resort & Villas

(2023 - 2025)

• Greet guests warmly and professionally upon arrival
• Recognize and assist returning and VIP guests
• Escort guests to accommodations and explain resort amenities
• Assist with luggage handling and guest deliveries
• Support overall guest satisfaction and service standards

Maintenance Assistant - Government of the Virgin Islands

(2018 - 2018)

• Conduct routine inspections of facilities and equipment
• Perform preventative maintenance and minor repairs
• Diagnose mechanical issues and coordinate repairs
• Oversee contractors for specialized maintenance work

Bell Person - Sugar Bay Resort & Spa

(2016 - 2017)

• Provided high-quality guest service in a resort environment
• Assisted with check-in orientation and luggage handling
• Maintained professionalism to enhance guest experiences

PBX Communications Operator - Schneider Regional Medical Center

(2016 - 2016)

• Managed internal and external calls professionally
• Served as liaison between departments and guests
• Maintained knowledge of emergency procedures

Ramp Agent - Cyril E. King Airport

(2014 - 2015)

• Ensured safety and security of ramp operations
• Assisted with aircraft loading, unloading, and marshalling
• Communicated with flight crews and ground staff

General Education - Ivanna Eudora Kean High School