Tessa Merrouane

New Graduate Nurse with 420+ hours of clinical and practicum experience across medical-surgical, progressive care, neuro step-down, critical care, pediatric, behavioral health, and women's/children's settings. 17+ years with Walt Disney World in Guest Service, demonstrating exceptional communication, service excellence, teamwork, problem-solving, and composure in fast-paced environments. Real estate professional since 2020, bringing strong organization, negotiation, adaptability, accountability, and client-centered communication to complex situations.

Guest Service & Food and Beverage - The Walt Disney Company — Walt Disney World Resort - Lake Buena Vista

(2009-05)

• Currently work in Food & Beverage, maintaining accuracy, efficiency, teamwork, and exceptional service during high-demand periods; previously in Resort Guest Service, developing conflict resolution and service-recovery skills.
• Adapt communication to individual guest needs while maintaining professionalism and a positive experience.

Real Estate Sales - Florida Real Estate Professional - Central Florida

(2020-10)

• Manage complex transactions involving multiple clients, deadlines, documents, and professional stakeholders, coordinating with lenders, title companies, inspectors, and brokers.
• Communicate complex information clearly and navigate negotiations with professionalism and a solutions-focused approach.

Senior Nursing Practicum — GT ICU / CVICU - AdventHealth Orlando (Downtown Orlando) - Downtown Orlando

(2026-07 - 2026-07)

116 hours

Medical-Surgical, 4th Floor - Orlando Health — Health Central Hospital - Ocoee, FL

(2026-05 - 2026-06)

72 hours

Pediatrics - Nemours Children's Hospital

(2026-02 - 2026-03)

20 hours

PCU & Neuro Step-Down - Orlando Health — Orlando Regional Medical Center

(2026-01 - 2026-04)

54 hours

Women's & Children's - Orlando Health — Winnie Palmer Hospital

(2026-01 - 2026-02)

19 hours

Pediatric Behavioral Health — Oasis - Central Florida Behavioral Hospital

(2025-10 - 2025-11)

11 hours

Progressive Care Unit (PCU) - AdventHealth Kissimmee

(2025-09 - 2025-12)

66 hours

Medical-Surgical - Orlando Health — Dr. Phillips Hospital

(2025-07 - 2025-07)

48 hours

Associate in Science in Nursing (ASN) - Nursing - Valencia College (2026-08)

Bachelor of Science in Nursing (BSN) - Nursing - Valencia College (2026-08)