Floor Technician at Piedmont Hospital-Henry (2025-11 – Present)
Floor technician responsible for maintaining cleanliness and safety standards in healthcare facility
- Communicated effectively with supervisors about job progress throughout the day.
- Scrubbed, stripped and waxed floors with heavy powered scrubbers and buffers.
- Followed established guidelines for handling hazardous waste materials properly and safely.
- Worked with management to address related maintenance needs.
- Collaborated with staff members to coordinate tasks and ensure that all areas were cleaned on schedule.
Manager at KBS Janitorial Services-GA World Congress Center (2025-06 – Present)
Manager overseeing daily operations, staff training, customer service, and safety compliance
- Mentored and trained new employees in company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Communicated plans and actions to meet departmental goals.
- Offered constructive feedback to team members, boosting overall job performance.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
Owner/Operator at Stroud Enterprises LLC (2023-04 – Present)
Business owner managing all aspects of daily operations including personnel, inventory, budgeting, and customer service
- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
- Provided friendly and engaging customer service to internal and external customers.
- Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
- Implemented quality assurance procedures to ensure high standards of customer service were met.
- Inspected vehicles and equipment before and after each trip to monitor routine wear and tear.
- Completed basic maintenance and inspections to ensure safety for all operators.
- Maintained strong and effective communications with dispatchers, brokers, and customers to ensure delivery on time.
Environmental Services Team Lead/Acting Supervisor at WellStar Medical (2024-07 – 2025-07)
Team lead providing leadership and oversight of environmental services operations in medical facility
- Assisted the EVS Supervisor with the training of new hires on the importance of EVS and the ability to communicate and operate effectively in a cohesive team environment.
- Provided leadership, direction and managed oversight of EVS continuous improvement standards.
- Conducted morning briefing and team building exercises prior to the start of a shift.
- Distributed and supervised all room assignments to EVS environmentalists while ensuring a clean and pleasant environment for both patient and employees.
- Maintained and monitored all staffing for compliance of all safety requirements.
- Assisted with employee scheduling and staffing decisions in absence of supervisor.
- Reported and assisted with emergency spills.
- Monitored and maintained inventory to ensure availability of supplies.
