Thea Jill

Detail-oriented Documentation & Administrative Specialist with a BA in English and an extensive background in case management, regulatory record-keeping, and compliance reporting. Exceptional written communication skills with a proven track record of converting complex regulations into clear, plain-language documentation. Proficient in digital file management, high-accuracy data entry, and asynchronous team communication.

Adept at working independently to manage heavy documentation loads and strict regulatory deadlines.

Care Manager - Tri-County Care CCO - Kingston; Albany, NY

(2019-01 - 2023-12)

• Authored, audited, and maintained comprehensive individual care plans and official records for individuals with developmental disabilities, ensuring 100% adherence to state and federal regulatory guidelines.
• Reviewed and standardized clinical and administrative notes from multidisciplinary teams, correcting formatting, grammatical errors, and factual inconsistencies prior to official submission.
• Managed secure digital client files and updated electronic health record (EHR) databases with high accuracy and strict adherence to privacy and confidentiality standards (HIPAA).
• Translated complex state policies, medical recommendations, and legal guidelines into clear, accessible language for families and service providers.
• Prioritized high-volume administrative tasks, tracked recurring compliance deadlines, and independently managed a large case load with minimal direct supervision.

Service Coordinator/ Care Manager - Resource Center for Accessible Living - Kingston, NY

(2018-01 - 2019-12)

• Authored, audited, and maintained comprehensive individual care plans and official records for individuals with developmental disabilities, ensuring 100% adherence to state and federal regulatory guidelines.
• Reviewed and standardized clinical and administrative notes from multidisciplinary teams, correcting formatting, grammatical errors, and factual inconsistencies prior to official submission.
• Managed secure digital client files and updated electronic health record (EHR) databases with high accuracy and strict adherence to privacy and confidentiality standards (HIPAA).
• Translated complex state policies, medical recommendations, and legal guidelines into clear, accessible language for families and service providers.
• Prioritized high-volume administrative tasks, tracked recurring compliance deadlines, and independently managed a large case load with minimal direct supervision.

Bachelor of Arts (BA) - English - SUNY New Paltz