Theodore McCRAY

Doctoral-level social work professional with experience spanning crisis intervention, field education, hospice care, higher education operations, qualitative research, stakeholder coordination, and quality assurance.

Field Experience Coordinator - Walden University

(2025-01)

• Review field documentation, supervision structures, agency requirements, and compliance standards.
• Coordinate complex workflows involving students, agencies, field instructors, and faculty.
• Maintain records and operational documentation within Salesforce and field management systems.
• Translate social work practice requirements into structured educational and operational processes.

Lifeline Crisis Counselor - The Trevor Project

(2021-01 - 2025-12)

• Conducted crisis intervention, safety planning, and resource navigation for LGBTQ+ youth.
• Applied structured assessment and documentation frameworks in high-stakes situations.
• Managed complex cases involving mental health, housing instability, family conflict, and suicide risk.

External Partnerships Graduate Assistant - Capella University

(2023-01 - 2025-12)

• Supported partnership development, stakeholder communication, and higher-education initiatives.
• Assisted with project coordination, relationship management, and administrative operations.
• Produced professional communications and maintained organizational records.

Master of Social Work Intern - Clarity Hospice

(2021-01 - 2021-12)

• Supported psychosocial assessment, care coordination, family support, and interdisciplinary collaboration.
• Assisted patients and families navigating serious illness and end-of-life transitions.

Quality Assurance Analyst - Electronic Arts

(2016-01 - 2021-12)

• Tested software products and identified defects, inconsistencies, and edge cases.
• Documented findings and provided actionable feedback to development teams.
• Applied QA methodologies to ensure product functionality and user experience standards.

Doctor of Social Work - Social Work - Capella University

Master of Social Work - Social Work - Capella University

Bachelor of Social Work - Social Work - Southern University and A&M College