Event & Operations Coordinator (Board Member/House Manager) - Southern California Shakespeare Festival
(2011-01 - 2021-12)
- Streamlined front-of-house operations and managed logistics for live performances and events serving 100–300+ attendees.
- Trained and supervised ushers and FOH staff to deliver high-quality patron service.
- Coordinated cross-functional teams and vendors to ensure timely event execution.
- Managed inventory and operational resources across multiple concurrent events.
- Resolved patron issues promptly to maintain audience satisfaction and engagement.
- Collaborated with leadership on policy enhancements and workflow improvements.
Social Media Staff - Innova Disc Golf Ontario, California
(2017-03 - 2022-06)
- Maintained webpages on players' info and photos
- Managed posting schedules and monitored performance metrics to evaluate content effectiveness and inform future campaigns.
- Increased audience interaction and brand visibility through consistent content delivery and trend-aware posting strategies.
- Strengthened community engagement by responding promptly to messages, comments, and audience inquiries.
- Aligned marketing, design, and product teams by managing content schedules and campaign timelines across multiple platforms.
House Manager / Front of House Manager - California State Polytechnic University, Pomona
(2013-08 - 2018-06)
- Recruited and trained FOH staff while scheduling and supervising ushers and ticket takers.
- Delivered exceptional customer service by managing seating arrangements, accessibility needs, and patron concerns.
- Managed daily front-of-house operations, ensuring efficient guest flow and high service standards.
- Coordinated with Box Office and Stage Management on show timings and late seating logistics.
- Conducted venue walkthroughs to guarantee fire code compliance and clear exit paths.
- Supervised post-show cleanup and house reset to prepare venue for upcoming events.
Stage Manager (Special Project) - California State University, San Bernardino
(2014-03 - 2014-06)
- Planned and managed rehearsals and performances, coordinating schedules and technical needs for on-time execution.
- Documented blocking, cues, and production notes in prompt books to ensure performance consistency.
- Trained and supervised student performers, stagehands, and board operators in protocols and procedures.
- Managed backstage operations during live performances, resolving logistical and personnel challenges promptly.
- Acted as communication hub between directors, designers, faculty, and technical teams to align efforts.
- Conducted risk assessments and enforced safety protocols to protect cast, crew, and audience.
Crew / Theater Technician - Lewis Family Playhouse
(2004-06 - 2011-12)
- Delivered comprehensive technical support across theatrical departments, including lighting, carpentry, and video production.
- Operated lighting boards during performances to optimize visual presentation and scene transitions.
- Assisted with setup, operation, and teardown of productions in theaters, studios, and outdoor venues.
- Collaborated on scenic and prop construction while integrating stage lighting and multimedia elements.
- Maintained accurate inventory of equipment, supplies, and technical resources.
- Adhered to technical specifications and safety protocols to ensure a secure work environment.
Technician / Crew - Citrus College
(2004-01 - 2009-12)
- Provided technical support across multiple theatrical departments, including lighting and carpentry.
- Operated lighting boards during performances to enhance visual presentation and ensure smooth transitions.
- Assisted with setup, operation, and strike of productions in theaters and outdoor venues.
- Collaborated on scenic and prop construction, painting, and multimedia elements for productions.
- Maintained inventory of equipment, supplies, and technical resources for optimal operations.
