Business & Healthcare Analyst
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Accomplished professional with rich background in requirements gathering, data analysis, solution design, and data management strategy. Adept at providing strategic oversight and successful delivery of Medicare/Medicaid solutions in alignment with healthcare industry frameworks. Excel at conducting in-depth source system analysis, requirements definition, and data quality assessment to maintain excellence in project outcomes.
Expert in driving Business Process Engineering to optimize operations and spearhead complex projects across Agile and Waterfall methodologies. Skilled in delivering comprehensive training and mentoring teams for higher levels of competency and performance. Known for offering valuable expertise in a suite of project management tools, including SQL, MS Office, and SharePoint, coupled with a strong grasp of healthcare standards to ensure project compliance and stakeholder satisfaction.
OptaFi Atlanta, GA (Remote) 09/2024 — 01/2025
Sr. Data Quality Analyst Sentara Health
Oversaw and improved end-to-end production and deployment of Data Quality solutions, ensuring alignment with Sentara’s healthcare framework. Conducted thorough source system analysis with focus on defining requirements and assessing data quality to maintain high standards.
Manager, Project Management Office
Oversaw and improved end-to-end production and deployment of Medicaid solutions, ensuring alignment with New Mexico's healthcare framework. Conducted thorough source system analysis with focus on defining requirements and assessing data quality to maintain high standards. Provided comprehensive training on application usage to new and existing staff, enhancing team competencies and performance.
Led meticulous documentation of business and technical requirements, translating complex needs into actionable engineering tasks.
Manager, Consultant
Humana, Atlanta, GA (Remote) 07/2021 – 01/2022
Managed and improved production and delivery of Medicaid solutions, ensuring alignment with industry standards such as HCPCS, ICDM, SNOMED, JACHO, HEDIS, SOX, MITA Framework, and STARS EDI. Directed business process engineering by improving current operations and planning for future enhancements. Oversaw training of staff on application with emphasis on enhancing team efficiency and knowledge.
Led translation of business requirements into technical specifications, optimizing system functionality. Coordinated user acceptance testing for system iterations and sprints, guaranteeing quality and adherence to client needs. Utilized proficiency in SQL, MS Office, Visio, MS Project, JIRA, and Confluence to streamline project management in both Agile and Waterfall environments.
Drove business process engineering by optimizing both current and future state workflows. Directed collection, documentation, and validation of business and technical requirements, facilitating user acceptance testing for product iterations. Served as a strategic consultant to both internal and external stakeholders.
Manager, Business Systems Analysis (Clinical Review)
Managed production and development requirements for Clinical Review technology platforms, ensuring alignment with industry standards including HCPCS, ICDM, JACHO, HEDIS, and SOX. Directed business process engineering efforts, optimizing both current and future state workflows within a healthcare setting. Oversaw the integration of business and technical requirements with the Master Data Management Enterprise Strategy, maintaining data integrity across multiple sources.
Managed the design, implementation, and ongoing support of the enterprise data warehouse and Master Data Management, ensuring alignment with business objectives and analytical requirements. Led new modeling initiatives and developed a comprehensive Master Data Management strategy for the Enterprise Data Warehouse. Engineered technical specifications from business requirements, optimizing source system analysis and data quality.
Conducted thorough training for users in product functionality and data utilization, fostering an environment of knowledge and efficiency. Maintained and developed Agile project plans, ensuring clear communication across all management levels. Utilized advanced proficiency in SQL, Embarcadero, MS Office, MS Project, MS SQL Server, Confluence, and JIRA to deliver robust data architecture.
Director, Clinical Data Integration, Atlanta, GA (Remote)
Drove design, implementation, and support of the enterprise and Real World Evidence (RWE) data warehouses, ensuring alignment with the Master Data Management Strategy. Directed source system analysis, metadata management, and data quality initiatives, leading to enhanced data integrity and reliability. Spearheaded new data modeling projects, translating complex business requirements into technical specifications to facilitate robust data integration.
Oversaw staff training on product use and data handling by fostering a knowledgeable team adept in SQL, ERWin, MS Office, MS Project, ORACLE, SAS, Teradata, and Informatica.
Bachelor of Arts & Science
State University of New York, Stony Brook
Certified Six Sigma Green belt | Certified Agile SCRUM Master | Certified Microsoft Azure Fundamentals