Theresa Thomas

Supervise specialized administrative and technical support staff, providing guidance, training, and performance evaluations to ensure compliance with City policies and procedures. Plan, assign, and oversee the work of clerical teams responsible for invoice and payment voucher processing, contract reconciliation, and financial recordkeeping; resolve complex discrepancies and recommend process improvements to increase efficiency. Direct administrative services for a City division or functional unit, including budge preparation, personnel transactions, procurement, and contract management; monitor operating procedures and implement changes to streamline operations.

Administrative Services Supervisor – Juvenile Justice Services – Managed Care - City of Philadelphia Department of Human Services - Philadelphia, PA

(2024-04)

• Supervise specialized administrative and technical support staff, providing guidance, training, and performance evaluations to ensure compliance with City policies and procedures.
• Plan, assign, and oversee the work of clerical teams responsible for invoice and payment voucher processing, contract reconciliation, and financial recordkeeping; resolve complex discrepancies and recommend process improvements to increase efficiency.
• Direct administrative services for a City division or functional unit, including budge preparation, personnel transactions, procurement, and contract management; monitor operating procedures and implement changes to streamline operations.
• Oversee preparation of financial and personnel records, encumbrance documents, expense vouchers, and service contracts; expedite transactions and maintain accurate records for audition and reporting purposes.
• Analyze reports, records, and documentation; interpret regulations and policies; prepare detailed operational and activity reports; and provide recommendations to senior leadership for informed decision-making.

Recreation Leader II - City of Philadelphia Parks & Recreation - Philadelphia, PA

(1999-12 - 2024-04)

• Develop, implement, and manage new and ongoing programs to meet organizational goals and community needs.
• Recruit, hire, train, and supervise staff and volunteers, ensuring effective performance and professional development.
• Build and maintain strong community partnerships with participants, neighborhood leaders, and local businesses to support engagement and program success.
• Write grand proposals and lead fundraising initiatives to secure resources and expand program capacity.

Seventh Grade Teacher - Archdiocese of Philadelphia - Philadelphia, PA

(1995-09 - 1999-12)

• Design and implement engaging curriculum aligned with educational objectives and student needs.
• Access student performance through grading and provide supplemental resources to support learning and academic growth.

B.S. - Elementary Early Childhood Education - Temple University (1987-12)