TheRicardofariak

Licensed 215 Insurance Agent (Life & Health) with trilingual fluency in Spanish, English, and Italian. Experienced in high-volume client interaction, handling 80–120 daily conversations with accuracy, professionalism, and strong communication skills. My background in law and negotiations enables a strong advisory, client centric approach, effective objection handling, and trust-building.

Adaptable and results-driven professional seeking opportunities in customer service, sales, or operations.

Certified Trilingual Interpreter (Spanish–English–Italian) - Language Line Solutions

(2024-01)

• Handled 80–120 daily calls across medical, legal, financial, and customer service environments
• Facilitated clear and accurate communication in high-pressure and sensitive situations
• Built trust between clients and professionals through effective and neutral interpretation
• Maintained strict confidentiality and compliance with privacy regulations
• Consistently achieved high performance and quality evaluation scores

Operations Supervisor - Solorzano's Pizzeria - Sarasota, FL

(2019-01 - 2025-01)

• Supervised daily operations and team performance in a fast-paced environment
• Led and trained staff to improve efficiency, customer service, and workflow
• Resolved customer concerns and handled objections to ensure satisfaction and retention
• Managed cash handling, inventory, and operational procedures
• Maintained strong service standards under high-demand conditions

Attorney at Law (Juris Doctor Equivalent) - Law - Universidad Rafael Belloso Chacín (URBE) (2010-01)

Master's in Negotiation and Sales - Negotiation and Sales - Universidad Rafael Belloso Chacín (URBE) (2015-01)

Diploma in Negotiation and Sales - Negotiation and Sales - Escuela Caixa de Vigo (2010-01)