Thomas Griffin

Business Analyst • BI Development Lead • Fusion Order Management Functional Expert with expertise in Order Management • KPI Frameworks • User Acceptance Testing • Data Warehousing. Proven track record of optimizing Order Management, improving lead time, driving supplier predictability, boosting forecast accuracy, and enhancing sourcing.

Certified Tableau

Analyst - Salesforce.

Oracle Global Process Owner, Functional Expert — Order Management at Oracle / Sun Microsystems (2000-07 – 2026-04)

• Reduced total lead time 25% by architecting a highly integrated global supply chain model that efficiently combined ATP, Drop Ship, and Back-to-Back order flows.
• Decreased aged inventory by 14 days per warehouse.
• Slashed man-hours by 10%, avoiding manual resourcing of supply points.
• Enabled carriers to predict capacity requirements 100% by developing a reporting solution.
• Resolved order management gaps while serving as Business Process Engineer analyzing operations against ERP and launching FIFO order routing and multi-order modifications.
• Supported global supply chains by leading end-to-end design, configuration, and optimization of Oracle Order Mgmt module (Order Entry, Routing, Fulfillment, B2B, Drop Ship).
• Increased on-time delivery by directing program management for Oracle Hardware's Fusion Order Management and Oracle SCM Cloud development projects.
• Coordinated QA and User Acceptance Testing (UAT) across enterprise-wide releases and feature rollouts in the role of Lead Testing Coordinator for Supply Chain Operations.
• Drove iterative solution design, rigorous testing, and continuous improvement efforts by applying Agile/Scrum methodologies in globally integrated cross-functional collaboration.

OBIEE System Administrator, Lead Developer at Oracle / Sun Microsystems (2000-07 – 2026-04)

• Delivered over 300 BI solutions annually, substantially refining Oracle SCM Cloud integration and operational metrics through tactical dashboards and targeted ad hoc analysis.
• Boosted predictability, forecast accuracy, sourcing, order management, logistics, and inventory analytics by automating enterprise supply chain KPIs.
• Owned the administration, architecture, and development of Oracle Hardware Operations' OBIEE instance as a subject-matter expert for platform performance and scalability.
• Translated business requirements into scalable reporting architecture by applying dimensional modeling and data warehousing expertise.
• Reduced time for IT supported reporting solutions by 80%.

Supply Chain Corporate KPI Owner, Developer at Oracle / Sun Microsystems (2000-07 – 2026-04)

• Drove implementation of Oracle Hardware's KPI suite while monitoring Predictability, Perfect Order, On-Time Delivery, Single Sourcing, Forecast Accuracy, SLA, and Lead-Time metrics.
• Improved process efficiency by partnering with leaders to build RCCA tools and automate KPIs.

Cloud Transition Program Manager at Oracle / Sun Microsystems (2000-07 – 2026-04)

• Facilitated dynamic collaboration between Oracle IT and Hardware Ops by accurately gathering requirements, managing strategic enhancements, testing bugs, and overseeing UAT.
• Enhanced the OTBI public cloud offering through effective coordination of cloud migration tracks with Oracle IT (PD/OAL) while leading enterprise migration to Oracle SCM Cloud from EBS.
• Owned reporting requirements and development for Order Management and Logistics workstreams with exceptional efficiency throughout the entire cloud-transition lifecycle.

Technical Trainer, Mentor at Oracle / Sun Microsystems (2000-07 – 2026-04)

• Reduced ad hoc support calls by 25% and saved over $200,000 in annual operating costs while training 200+ global users on Oracle BI reports, interactive dashboards, and best practices.
• Enhanced team self-sufficiency and reduced onboarding time by mentoring newly hired data scientists to build independent data-extraction and analysis capabilities.

Master of Business Administration in Supply Chain Management, Information Systems – Pennsylvania State University

Bachelor of Science in Biological Psychology – University of California, Davis