Thomas Montenegro

If I have learned anything in life it's this: Always surround yourself with people who love you for exactly who you are. You will never feel alone, you will never feel unloved, and you will always have the support you need to succeed.

Catering Server/Event Staff at F10 Catering (2024-10 – Present)

• Collaborated with chefs and event planners to design bespoke dining experiences that elevated occasions for elite clientele
• Delivered white-glove service at high-profile events, maintaining impeccable standards of elegance and discretion
• Trained and supervised staff on hospitality best practices, guest etiquette, and presentation precision
• Coordinated event logistics, ensuring seamless table settings, precise timeline adherence, and effective vendor communication
• Ensured quality control of food presentation, temperature, and timing for seamless service execution
• Provided personalized guest interactions, anticipating needs and exceeding expectations with refined professionalism
• Assisted with inventory and procurement of premium ingredients, tableware, and specialty décor
• Enhanced brand reputation by upholding luxury standards and delivering consistent attention to detail at every event

Life Coach at Leaps Services (2025-07 – Present)

• Developed and implemented individualized strategies for executive functioning, emotional regulation, and goal-setting tailored to each client's unique neurological profile
• Provided personalized coaching to neurodivergent clients, including those with ADHD, autism, dyslexia, and other cognitive differences, fostering self-awareness and confidence
• Cultivated safe, affirming space for clients to explore identity, strengths, and challenges, enhancing self-advocacy and resilience
• Educated clients and families on neurodiversity concepts and resources, fostering long-term growth and empowerment
• Collaborated with therapists, educators, and support networks to ensure holistic care and continuity across environments
• Tracked progress with customized metrics and reflective practices, adjusting coaching plans to meet evolving client needs and goals

Peer Support Counselor at Valley Star Behavioral Health (2025-05 – 2025-08)

• Facilitates peer-led support groups, promoting recovery, resilience, and mutual learning
• Facilitated individual peer counseling sessions, creating a safe, empathetic space for clients to share lived experiences and set recovery goals
• Models and coaches social skills building, supporting clients' interpersonal growth and confidence
• Coordinated care through professional phone calls, confirming appointments and providing client support to enhance service delivery
• Demonstrates strong multitasking abilities in dynamic, fast-paced clinical environments
• Develops and implements thoughtful planning strategies for client engagement and daily operations
• Actively participates in community outreach and service initiatives, promoting civic engagement
• Prepared nutritious meals and shared communal lunch experiences to foster rapport and establish routine among clients

Front Office Supervisor/Night Auditor at Galleria Park Hotel (2023-04 – 2024-08)

• Oversaw daily front desk operations, ensuring high service standards for guest satisfaction
• Supervised front office staff to ensure seamless guest check-in and check-out processes
• Trained new team members on hotel policies and customer service expectations to enhance team effectiveness
• Established and enforced front office policies and procedures to streamline operations
• Collaborated with housekeeping to ensure room readiness aligns with guest arrivals
• Handled customer complaints in a professional manner

Psychology Department Peer Advisor at College of Science and Engineering, SFSU (2024-01 – 2024-05)

• Advised students on academic programs and course selections, helping them navigate their educational paths
• Assisted in training new peer advisors on best practices and policies, ensuring consistent support for students
• Provided feedback to faculty on student needs and concerns
• Collaborated with departments to streamline student support processes
• Coordinated events to promote college resources and opportunities, increasing student engagement and awareness

Sunglass Specialist at Sunglass Hut (2022-05 – 2022-08)

• Assisted customers in selecting sunglasses based on style and functionality
• Delivered personalized customer service in fast-paced retail environment, enhancing customer satisfaction
• Ensured visual merchandising standards to optimize product displays and attract customer interest
• Processed sales transactions efficiently using point-of-sale systems
• Coordinated with team members to meet and exceed store goals and targets

Night Auditor at Hampton by Hilton (2021-09 – 2022-02)

• Handled night audit paperwork, verifying daily room occupancy and reviewing hotel revenue for accuracy
• Managed nightly accounting processes and reconciled financial transactions
• Prepared daily financial reports, providing management with insights for informed decision-making
• Performed front desk operations, assisting guests with check-in and check-out
• Monitored security systems, enhancing guest safety and maintaining property integrity

Assistant Store Manager at Spirit Halloween (2020-07 – 2020-10)

Cashier at Spirit Halloween (2019-08 – 2019-10)

Cashier/Cook at Taco Bell (2019-02 – 2019-06)

Actor/Singer at Riverside County CA Office of Arts & Culture (2015-01 – 2015-02)

Night Shift Supervisor/Food Prep at Del Taco (2014-06 – 2014-12)

Circulation Desk Assistant at Pacific University Library (2013-08 – 2014-05)

Bachelor of Arts in Psychology – San Francisco State University (2024-05)

Associate in Arts in Psychology – Long Beach City College (2022-06)

Associate in Science in Physical Science – Long Beach City College (2021-06)