Thomas Rice
Packer
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About
Seasoned Office Manager with a proven track record at Leah F. Adams M.D. Inc., adept in medical billing and crafting comprehensive policy manuals.
At Sans Gluten
Bakery, I pioneered inventory and label programs, enhancing product tracking and compliance. I excel in problem-solving and quality assurance, ensuring efficiency and safety in product packaging at Frito-Lay.
Experience
Packer - Frito-Lay - Dayville, Connecticut
(2022-01)
- Packed items into boxes according to size and weight restrictions specified by shipping company.
- Fixed Problems with Boxes not dropping to machines and packers
- Fixed problems with conveyer belt taking product over the wall
- Cleaned and sanitized machines delivering product to packers and packing machines
- Cleaned parts washer that washed parts for machine
- Kept workspace neat, clean, and organized at all times for safety purposes.
- Collaborated with colleagues to complete daily packing goals.
Manager - Sans Gluten Bakery - Johnston, Rhode Island
(2015-06 - 2022-10)
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Created Inventory Programs to track sales
- Created Label Program to print FDA food labels and create cost for each item produced
- Created payroll program to input and track employees wages
Office Manager - Leah F. Adams M.D. Inc. - East Providence, Rhode Island
(2004-09 - 2015-06)
- Oversaw Medical assistants
- Scheduled appointments
- Did medical billing
- Addressed delinquent accounts and referred to collections
- Created a Office Policy Manual (223 pages)
- Maintained confidential records relating to personnel matters.
VP and part Owner - Cable ScienceCorporation - Brooklyn, New York
(1994-05 - 2004-07)
- Responsable for all day to day operations
- Maintained all electronics required to operate our private Cable TV System
- Added, deleted, upgraded and downgraded service via computer software
- Streamlined processes for onboarding new staff members, resulting in improved efficiency across all departments.
- Identified areas of improvement within existing systems or procedures to improve workflow processes.
- Created and managed high-performing teams with diverse backgrounds and skill sets.
- Coached team members to reach their full potential while fostering collaboration among peers.
Director of Engineering - Wireless Cable of New York - New York, New York
(1991-03 - 1994-04)
- Provided service to over 150,000 Wireless Cable customers and service to over 350,000 Master Antenna customers in 6,000 buildings
- Hired and trained service technicians
- Provided leadership in designing innovative solutions to challenging problems using state-of-the-art technologies.
- Collaborated with cross-functional teams to identify, prioritize, and resolve technical issues.
- Analyzed customer requirements and developed comprehensive specifications for product development.
VP of Engineering - Wometco Cable TV - Miami, Florida
(1985-01 - 1991-02)
- Mentored and managed a team of engineers and technicians in 50 Cable Tv systems throught the Southeast fostering an environment of collaboration and creative problem solving.
- Developed innovative software engineering processes to streamline workflow and ensure product quality.
- Established performance metrics to measure progress against goals set by executive leadership.
Coach - Park Methodist Church - Hornell, New York
(1972-01 - 1974-04)
- Created and implemented new drills to increase team performance.
- Provided guidance and support to kids in overcoming obstacles and achieving success.
