Thomas Somers

Results-driven leader with over 10 years of experience directing and developing teams of 6–22 personnel across military and civilian operations. Proven record of mentoring high-performing teams, coordinating complex projects, and allocating resources responsibly while overseeing $300M+ in assets. Known for clear, decisive communication, achieving a 99% training pass rate, and driving continuous improvement through effective risk mitigation. Holds an active secret clearance.

Team Mancuso Powersports 59 | Houston, TX

Service Advisor/Writer

February 2025 - Present

• Manage 50+ concurrent service projects, ensuring accurate timelines, quality control, and efficient workflow.
• Coordinate and prioritize work for 3-4 technicians to maximize productivity and reduce service delays.
• Orchestrated effective dialogue among customers, technicians, and parts teams by utilizing active listening and conflict resolution techniques, ensuring 100% alignment with service expectations while managing $43,000 in monthly transactions throughout 2025.

Instructor

 November 2022–January 2025

• Planned and executed four multi-phase, six-week training programs annually with a 99% pass rate.
• Managed readiness, accountability, and utilization of $100M+ in equipment.
• Improved curriculum delivery through standardized workflows and process enhancements.

Supervisor

August 2021 - November 2022

• Led, supervised, and developed a 22-member team, managing personnel readiness, performance management, professional development, and operational tasking in high-tempo environments.
• Directed asset management, maintenance planning, and accountability for $300M+ in equipment, ensuring regulatory compliance, operational readiness, and risk mitigation.
• Served as HAZMAT Program Lead for $900M+ in assets, implementing safety policies, conducting inspections, and ensuring compliance with federal and organizational safety standards.

Team Leader

 June 2016 – August 2021

• Supervised and mentored a 6-person team, coordinating training plans, project schedules, and workload prioritization to meet operational objectives.
• Optimized the full equipment lifecycle for $13M+ in assets, elevating uptime by 25% through strategic preventive maintenance and process optimization while ensuring compliance with security standards and oversight of a $650K armory.
• Led cross-functional collaboration over a 6-month training initiative, aligning stakeholders and teams to achieve a 15% increase in operational efficiency.

Soldier

 March 2012 - June 2016

• Executed operational missions as a member of a high-performance team, meeting mission requirements in fast-paced, high-accountability environments.
• Maintained accountability, inspection readiness, and proper use of assigned equipment and supplies in compliance with operational and safety standards.
• Completed all required training and task qualifications, achieving a 100% pass rate on job-specific performance evaluations.

Bachelor's in Business Administration

American Military University

January 2024 - February 2026

Summa Cum Laude, Dean's list for Q4 of 2025