Tia Matthews

Experienced administrative professional with a strong background in customer service, data entry, and office operations. Skilled in managing records, coordinating logistics, and supporting organizational goals across public, private, and nonprofit sectors. Currently working in security, with recent certifications in CPR and security operations. Eager to return to an administrative support role where precision, discretion, and professionalism are essential.

Security Officer - Securitas Security Services - Newport News, VA

(2024-11)

• Ensure safety of premises and personnel through active patrol and surveillance monitoring.
• Maintain detailed incident reports and support visitor access control.
• Collaborate with law enforcement and emergency responders as needed.
• Developed strong situational awareness and crisis response skills.

Personal Shopper - Walmart - Hampton, VA

(2023-10 - 2024-04)

• Fulfilled multiple simultaneous online grocery orders efficiently.
• Provided customer support and ensured timely order packing and delivery readiness.

Laboratory Technician - Quest Diagnostics - Chantilly, VA

(2019-10 - 2023-01)

• Prepared, processed, and transported lab specimens while ensuring compliance with health regulations.
• Calibrated lab equipment and maintained accurate sample records.

Deputy Clerk - City of Virginia Beach - Circuit Court - Virginia Beach, VA

(2015-07 - 2018-04)

• Handled public inquiries and payments, managed legal records, and supported court filing processes.
• Coordinated concealed weapons permit applications and maintained courtroom documentation.

Child Sponsorship Associate - Dalit Freedom Network

(2014-01 - 2015-12)

Accounting Associate - Operation Smile, Inc.

(2009-01 - 2013-12)

Regulatory Assistant - Amerigroup Corporation

(2003-01 - 2005-12)

High School Diploma - Honors - Tallwood High School (1994)