Tiana Hutchins

Customer service and animal-care professional with experience in dog daycare, pet sitting, pet retail, grooming support, customer service, cash handling, housekeeping, and shift leadership. Skilled in animal handling, maintaining clean and organized work areas, assisting customers, and working effectively with a team. Authorized to work in the United States for any employer.

Bather at PetSmart (2026-04 – Present)

• Provide attentive bathing and basic care services for dogs in a professional grooming environment.
• Handle dogs safely and calmly while following established salon safety and care procedures.
• Maintain a clean, organized, and sanitary grooming workspace.
• Provide friendly customer service and communicate professionally with pet parents.

Customer Service Representative at Cloud 9 Smoke and Co. (2026-02 – Present)

• Provide friendly, direct customer service and assist customers with their needs.
• Maintain a clean, organized, and welcoming store environment.
• Support daily store operations and work effectively with coworkers during busy periods.

Dog Sitter (Present)

• Provide in-home care for pets while owners are out of town, including feeding, exercise, and cleanup.
• Keep pet owners updated with regular text messages and photos.
• Provide attentive, responsible care and treat each pet with the same care and respect as my own.

CSR — Customer Service Representative at Cefco (2023-10 – 2024-05)

• Provided direct customer service at the front counter, including checkout and assistance with restricted items.
• Maintained store stock and helped keep the store clean, organized, and ready for customers.

Yard Attendant at Primos Doggy Daycare (2023-03 – 2023-09)

• Supervised groups of up to 25 dogs in daycare yards.
• Cleaned kennels and maintained safe, sanitary areas for dogs and staff.
• Bathed dogs and provided food and water for dogs in the facility.
• Monitored dogs throughout the day and handled routine animal-care responsibilities.

Shift Leader at Subway (2021-07 – 2023-05)

• Led shifts and coordinated coworkers to help daily operations run smoothly.
• Provided customer service and helped maintain a clean, presentable, and welcoming store.
• Supported food safety, cleanliness, and overall shift organization.

Housekeeping at Vacasa (2019-05 – 2022-08)

• Cleaned assigned hotel rooms and condominiums from top to bottom, typically completing 4–5 rooms per day.
• Collected and transported supplies and laundry needed for assigned properties.
• Maintained consistent cleanliness and attention to detail while working to daily assignments.

Dog Daycare Attendant / Retail at What's Up Dog (2025-07 – 2026-04)

• Cared for dogs in the daycare area and helped maintain a clean environment.
• Assisted with the retail side of the business and supported customers in the store.
• Performed general cleaning and animal-care duties.

High School Diploma – Choctawhatchee Senior High School (2019-08 – 2023-05)