Tiana Stewart

Diligent and dependable professional recognized for adaptability, clear communication, and reliability in fast paced environments. Brings a highly organized, detail oriented, and process driven approach to executive and business operations support, contributing to streamlined workflows, effective coordination, and strong cross functional collaboration. Demonstrates sound judgment, discretion, and the ability to manage competing priorities while supporting leadership objectives.

Known for anticipating needs, maintaining operational accuracy, and creating structure that allows teams and executives to operate efficiently and effectively.

Assistant Manager | Team Lead at Gramz Cannabis, Lando Land LLC (2024-07 – Present)

• Managed daily opening operations to ensure the store was fully operational and prepared for business each day
• Develop and update Standard Operating Procedures (SOPs)
• Assisted with new hire onboarding by collecting and organizing employment documentation, including identification and work authorization forms.
• Manage daily cash reconciliation including balancing registers, preparing bank deposits, and maintaining accurate financial records in compliance with company procedure

Receptionist at Smõk Cannabis (2025-03 – 2025-09)

• Verified customer identification and ensured strict compliance with age verification and legal purchasing guidelines
• Managed front desk operations including check-in, waitlist coordination, and flow control during high-volume periods
• Maintained accurate customer records and supported compliance documentation in accordance with state regulations
• Supported team operations by communicating product availability, promotions, and customer needs to leadership

Sales Associate at Cannabis King, MJC Management (2021-11 – 2024-07)

• Consistently supported 50–100+ customers per shift while maintaining accuracy, compliance, and positive customer feedback
• Processed high-volume cash and card transactions accurately while adhering to state regulations and internal controls
• Delivered high-quality customer service by educating customers on product options, usage, and compliance requirements in a regulated dispensary environment

Event Associate at The Lab (2026 – Present)

• Engaged with attendees to provide exceptional customer service, answer questions, and foster a welcoming, inclusive event environment.

Programming Chair at Alpha Kappa Alpha Sorority, Inc (2019 – 2021)

• Led planning and coordination of chapter events, programs, and member engagement initiatives from concept development through execution.

Bachelor of Arts in Communication – Eastern Michigan University (2017 – 2021)