Tibebe Abere

Provide customer support via phone and email, resolving inquiries professionally and efficiently. Accurately enter, update, and maintain customer records in database systems. Process forms, applications, and documentation with strong attention to detail.

Customer Service Representative / Data Entry Specialist - Colaberry Inc. - Plano, TX

(2022-01)

• Provide customer support via phone and email, resolving inquiries professionally and efficiently.
• Accurately enter, update, and maintain customer records in database systems.
• Process forms, applications, and documentation with strong attention to detail.
• Verify data for accuracy and reduce errors through quality checks.

Customer Service & Administrative Support Specialist - Cottonwood Financial - Irving, TX

(2019-06 - 2022-01)

• Assisted customers with account inquiries and service requests.
• Entered and verified large volumes of data accurately and efficiently.
• Maintained organized electronic and paper records.
• Responded to phone calls and emails in a professional manner.
• Supported daily office operations and reporting tasks.

Bachelor's Degree - University of Colorado, Denver