Tiffany Alston

Ambulatory Care UCC - Lead Medical Assistant with responsibilities in scheduling and managing unit workload.

Lead Medical Assistant at Brookdale Hospital (2018-04 – Present)

Ambulatory Care UCC - Lead Medical Assistant with responsibilities in scheduling and managing unit workload.

• Operated telephone switchboard to answer, screen and forward calls, provided information, took messages and scheduled appointments
• Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with patient information, other documents
• Took vital signs, EKG's, CPR, and visual acuity examinations, aseptic techniques
• Attended to patients with different disabilities, called back for different testing
• Performed phlebotomy, venipuncture, and urinalysis, and specimen collection, welcomed persons entering establishment, determined purpose of visit, and escorted them to specific destinations
• Tested patients for Covid-19
• Communication skills with special need children; Autism

Lead Medical Assistant/Allergy Technician at Nova Vita MEDICAL (2016-04 – 2018-02)

• Operated telephone switchboard to answer, screen and forward calls, provided information, took messages and scheduling appointments
• Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with patient information, other documents
• Took vital signs, EKG's, CPR, and visual acuity examinations, aseptic Techniques
• Performed phlebotomy, venipuncture, and urinalysis, and specimen collection, welcomed persons entering establishment, determined purpose of visit, and escorted them to specific destinations
• Performing Allergy testing and help patients with treatment
• Working with Patients using SubOxone

Administrative Assistant at Nova Vita Medical (2016-04 – 2018-02)

• Managing calendars, scheduling meetings, and making travel arrangements
• Handle day-to-day office tasks, including answering phone calls, greeting visitors, and managing correspondence
• Organize and maintain calendars for managers, schedule meetings, and coordinate travel arrangements
• Prepare and edit reports, presentations, and other documents, ensuring accuracy and professionalism
• Maintain filing systems, manage confidential documents, and ensure easy access to information
• Serve as a point of contact for internal and external communications, providing information and directing inquiries as needed
• Assist in onboarding new employees, managing office supplies, and improving office processes for better efficiency

Clerical Assistant/Labor and Delivery at The Brooklyn Hospital Center (2015-10 – 2018-02)

• Operated telephone switchboard to answer, screen and forward calls, provided information, took messages and scheduled appointments
• Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with patient information, other documents
• Welcomed persons upon arrival, determined the visitor's purpose, and escorted them to specific destinations
• Admitted/discharged patients. Ensured the Mother and Baby tag were the same numbers
• Provided care to the delivering and Non- delivering Mother's

Medical Office Assistant and EKG Technician at Intermediate Medical Urgent Care (2012-06 – 2014-09)

• Operated telephone switchboard to answer, screen and forward calls, provided information, took messages and scheduled appointments
• Received payment and recorded receipts for services
• Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents
• Welcomed persons upon arrival, determined purpose of visit, and escorted them to specific destinations

Cardiovascular Technician in Cardiovascular Technology – Star Career Academy (2012-11 – 2013-08)

A.O.S. in Medical Assisting – Mildred Elley School (2016)

B.A. in Business Administration and Healthcare Management – Metropolitan College of New York (2019-06)

M.B.A. in Masters in Business Administration and Healthcare Management/ Risk Management – Metropolitan College of New York (2023-01)