Sales Associate - ALO Yoga – Somerset Collection - Troy, MI
(2026-06)
- Provided exceptional customer service by assisting clients with product selection and inquiries.
- Achieved sales goals through product knowledge, upselling, and building client relationships.
- Maintained store standards, handle transactions, and support visual merchandising.
Mortgage Loan Advisor - Elite Home Funding - Farmington, MI
(2023-11 - 2024-11)
- Guided clients through the loan application process to secure loan qualifications.
- Developed customized financial strategies to meet clients' unique needs and goals.
- Acquired new clients and enhanced revenue by promoting bank services.
- Managed clients' costs by prioritizing payments according to credit terms and interest rates.
Motor Vehicle Representative - Mopar - Farmington, MI
(2021-01 - 2022-01)
- Reviewed legal documents to ensure compliance with laws and court policies, contributing to legal integrity of processes.
Specialist - Concentrix - Farmington, MI
(2020-07 - 2021-07)
- Managed customer inquiries using multiple communication channels effectively.
- Collaborated with teams to enhance service delivery processes and workflows.
- Trained new staff on company policies and operational procedures efficiently.
Accountant - Rocket Mortgage - Detroit, MI
(2018-10 - 2019-10)
- Maintained constant communication with clients, providing updates on loan statuses and addressing any concerns or questions.
- Obtained approval by helping underwriters resolve problems with mortgage applications.
- Reviewed property appraisals, title reports, and other necessary documents during loan approval process.
- Managed financial award systems, advising students on procedures and helping select candidates based on loan eligibility.
- Educated on importance of maintaining good credit scores for future borrowing opportunities.
Sales Associate - White House Black Market – Somerset Collection - Troy, MI
(2017 - 2018)
- Delivered outstanding customer service in a fast-paced retail environment.
- Drove sales by building strong client relationships and providing style guidance.
- Supported store operations including inventory management and merchandising.
Assistant Manager - Verizon Wireless - Cary, NC
(2017-01 - 2018-01)
- Conducted performance evaluations, providing constructive feedback to team members.
- Fostered positive work environment promoting employee engagement.
- Monitored inventory levels, placing orders.
- Directed launch of new products, overseeing all phases from conception to market entry.
Life Insurance Agent - Humana - Cary, NC
(2016-12 - 2017-12)
- Sought information from clients for claim processing.
- Recommended suitable life insurance products based on clients' objectives and requirements.
- Stayed current with industry trends and regulations to provide accurate and up-to-date advice.
- Analyzed clients' financial situations to recommend appropriate coverage levels and types.
Assistant Teacher - Kids Galaxy - Cary, NC
(2016 - 2017)
- Assisted in planning and implementing age-appropriate activities to support child development.
- Maintained a safe, clean, and engaging classroom environment.
- Communicated with parents about student progress and classroom activities.
