Store Clerk - Tom Thumb - Cottondale, FL
(2026-03 - 2026-06)
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Operated cash register accurately, ensuring efficient transaction processing.
- Restocked shelves regularly, maintaining optimal inventory levels and product presentation.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
Store Manager - Campbellton, FL - Campbellton, FL
(2024-01 - 2026-01)
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Managed daily store operations, ensuring compliance with safety protocols and company policies.
- Trained new staff on customer service standards and product knowledge for improved performance.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Monitored sales trends, adjusting merchandising strategies to enhance customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Clerk - TA - Marianna, FL
(2023-06 - 2024-01)
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Monitored inventory levels, reporting discrepancies to management for timely restocking.
Tier 2 Customer Service Agent - TTEC - Remote
(2021-02 - 2023-04)
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Customer Service Manager - Wal Mart - Marianna, FL
(2016-03 - 2020-12)
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
