Tiffany Hall

Complaint and nonconformance reporting and investigation, disposition, and containment Aiding in CAPA initiation and investigation Root cause analysis including 5 Whys and Fishbone

Quality Engineer - Epredia - Portsmouth, NH

(2025-06)

• Complaint and nonconformance reporting and investigation, disposition, and containment
• Aiding in CAPA initiation and investigation
• Root cause analysis including 5 Whys and Fishbone
• Customer calls and site visits
• Document updates, including standard operating procedures (SOPs), test methods (TMs), and work instructions (WINs).
• Keeping track of calibration for the entire site, entering calibration certificates
• QMS organization and management including change controls, controlled documents, training, and quality records

Senior QA Laboratory Technician - Epredia - Portsmouth, NH

(2023-09 - 2025-06)

Contractor 09/2023-02/2024, Transferred to Permanent Employee 02/2024

• Run and result DNA microarray, histology, cytology, and cellular culture assays (quality control) on various microscope slides for product release, including use of biological safety cabinets, CO2 incubators, pipettes, etc.
• Histology tissue processing and imbedding for both skin and brain samples
• Handle and prepare solutions using cellular cultures (HEp2, PC12, BHK21, MRC5).
• Collection and resulting of water and swab samples as part of quality monitoring on production floor
• Assigning trainings to new employees in QMS, as well as doing in-person trainings
• Aiding in complaint management, including within quality management systems, particularly organization

Clinical Microbiologist - Pfizer (Eurofins USA PSS Solutions Contractor) - Andover, MA

(2022-09 - 2023-09)

• Enter manufacturing facility clean rooms using aseptic technique to collect environmental monitoring samples
• Use cGMP and report data in LIMs
• Test water bioburden samples using Biological Safety Cabinets; as well as coliform presence
• Read and report bacterial and fungal colony counts
• Test incoming agar media to ensure conformity with our samples
• Process settling and personnel monitoring plates from manufacturing facilities
• Perform gram and spore stain, read results using microscopy
• Aid in laboratory shipments and general cleanliness of the lab

Surgical Veterinary Assistant - Port City Veterinary Referral Hospital - Portsmouth, NH

(2021-05 - 2022-08)

• Use aseptic technique to sterilely prepare patients for surgery
• Aid technicians and surgeons in general care and recovery of patients
• Organize and clean operating rooms, as well as prep areas
• Scrub in on certain procedures, particularly orthopedic, to aid surgeon with tool management and positioning
• Aid technicians in taking radiographs and CTs, particularly for orthopedic and emergency cases
• Run urinalysis and various blood tests for pre-op and post-op testing
• Provide coverage for internal medicine, emergency, and ophthalmology as needed

Bachelor's Degree - Biology (Pre-Vet Track) - Colby-Sawyer College (2018-09 - 2022-05)

Diploma - Spaulding High School (2014-09 - 2018-06)

Credits for Diploma - Animal Experience - Dover Regional Technical Center (2016-09 - 2018-06)