Tiffany Nepper

Results-driven Account Manager with 6+ years in employee benefits, policy management, and client retention. Skilled in plan comparisons, open enrollment, and carrier negotiations to deliver optimal coverage solutions.

Account Manager - Upshaw Insurance Manager

(2018-09)

Hold licenses with Texas for General lines, life, health, and HMO insurance.

• Manage small & mid-size group fully insured and ancillary policies, negotiating with carriers to secure competitive renewal rates
• Lead open enrollment meetings and benefits administration, enrolling new groups and hires into insurance portals and Employee Navigator
• Generate quotes, build plan comparison spreadsheets, and resolve billing and claims inquiries to drive client satisfaction

Compound Technician - King's Compounding Pharmacy - Amarillo, TX

(2016-02 - 2018-09)

• Compounded diverse pharmaceutical preparations while maintaining strict sanitation and compliance standards in the compound room
• Managed chemical inventory tracking, processed payments, and handled customer interactions in person and by phone

High School Diploma - Panhandle High School (1999-08 - 2003-12)