Timothy Gove

Reliable, guest-focused service worker with hands-on experience in high-volume retail and fast-paced live events. Comfortable serving many guests at once, handling POS and cash, and staying composed under pressure. Seeking a role where strong communication and a team-first attitude keep service running smoothly.

Photographer - Iconic Group - California

(2023-05)

• Work high-volume graduation ceremonies under strict timing and accuracy requirements, staying organized and professional as events move quickly.
• Coordinate on the spot with event staff and guests in fast-paced settings, keeping every interaction courteous and efficient.
• Manage on-site setup and workflow to hit tight production and delivery deadlines.
• Deliver consistent, dependable performance across repeated large-scale assignments at national events.

Customer Service Representative - Nordstrom - San Jose, CA

(2021-06 - 2022-10)

• Delivered attentive, high-volume customer service on a busy retail floor, assisting a diverse clientele with questions, returns, and problem resolution.
• Operated point-of-sale systems and processed transactions accurately during peak-demand periods.
• De-escalated difficult interactions and turned complaints into positive experiences while upholding company service standards.
• Collaborated with teammates to keep operations running smoothly during rushes.

Master in Public Policy - Program Design and Evaluation - School of Global Strategy and Policy, UC San Diego (2026)

Bachelor of Arts - Economics - UC San Diego (2025)