Independent Contractor / Consultant - Independent Contractor / Consultant - Seaford, VA
(2021-05)
Creating process flows (IPA), providing system administration for several companies needing help with their legacy Lawson systems or newer Infor Cloudsuite products.
- Served as a system administrator and assisted with security changes
- Fluent in configuration console and created many configurations for client's needs
- Served as a database administrator and assisted with help desk and end user needs
- Created custom solutions for complex financial and payroll needs
- Worked on supply chain management needs and Global HR needs
- Provided project management and reports as necessary
- Serves as the primary contact for any major technical decisions
- Helping to support BODs to WFM
Technology Project Manager - Nordic Consulting - Madison, WI
(2020-10 - 2024-09)
Acted as developer and technology project manager—serving clients with implementations of Infor CloudSuite Version 11 products from other ERP vendors and Lawson V10 upgrades.
- Created Infor process automation workflows and interfaces for Payroll, Supply Chain, Human Resources, Accounts Payable, and general ledger systems
- Led the consultant team and guides the client team to support the execution of strategic design and/or project direction
- Served as the primary contact for any major technical decisions
- Initiates and maintains collaborative efforts between the client and consultant teams
- Provides leadership and professional training as required—to maintain consistent progress toward the project's goals
- Created custom business solutions in a multi-tenant architecture
Technical Project Manager - Infor Global Solutions - New York, NY
(2014-05 - 2020-10)
Served as technical consultant and technical project manager for complex U.S. and international clients to fully implement, upgrade, and expand/customize Infor's Lawson/Landmark ERP Systems.
- Led the consultant team, and guided the client team, in a synergetic effort to support the execution of the strategic design, while serving as the point-person for appropriate and timely problem-solving, using innovative solutions
- Served as the primary contact for all major technical decisions
- Proactively researched clients' individual industries during the sales cycle, planning activities, and other discovery opportunities
- Created technical solutions including IPA (Process Flow Automations); interfaces between financial and clinical systems; action requests; workflow designs; and custom reports
- Created and distributed project plans, budget reports, forecasts, and scheduling tasks to the client and consultant teams
- Led training classes on Infor software for clients
- Assisted with testing solutions while documenting the results
- Created training materials for end users and administrators
- Provided the Infor product knowledge and best practice experiences for the following applications: WFM, GHR, EAM, d/EPM, Infor S3 Lawson, Expense Management, S3 Supply Chain, S3 Procurement, Strategic Sourcing, Contract Management, S3 Payroll, S3 Accounts Payable, and Lawson EDI
- Provided Mobile Application capabilities and interfaces to the Infor back-end databases
- Helped clients with technical architecture understanding and training
- Organized and executed classes for knowledge transfer to aid clients in maintaining Infor products after completing implementation
Senior Consultant – ERP Systems - Bon Secours Health System - Richmond, VA
(2013-05 - 2014-05)
Supported Lawson environment version 901 (including MSCM, LBI, Landmark, EDI, and process flow) on IBM AIX clustered servers.
- Performed technical needs assessment, design, and development for pilot implementation of applications and modules
- Installed CTP patches and performed upgrades of environment (ESP) as needed
- Proactively reviewed system-generated logs to monitor error messages and warnings, and to take corrective action when appropriate
- Supported ERP application analysts and users by troubleshooting application errors and performance issues
- Coded HTML screens for a redesign of Employee/Manager Self Service application
- Organized and executed classes for knowledge transfer after implementation
- Created, designed, and supported financial interfaces between Lawson and external systems
Applications System Administrator - Inova Health System - Falls Church, VA
(2010-09 - 2013-04)
Acted as project manager and senior technical resource while implementing ImageNow 6.5 (document management system, and workflow process) for Inova Accounts Payable Department.
- Created, and maintained, a website (in Java code) for authorized AP leadership to update ImageNow's approval grid of end users and invoice limits
- Designed interfaces between ImageNow and Lawson
- Implemented Lawson 9.0.1 on a 3 tier AIX UNIX operating system for 900 power users and 16000 self-service users for employee and manager transactions
- Crafted reports based on specifications from finance, supply chain, and human resources
- Served as point-person for Lawson issue resolution
- Served as EDI Administrator
- Created interfaces between Lawson, Kronos, and Kaufman Hall
- Applied service packs to Lawson and Kronos as needed
- Created back-up plans for all systems by implementing periodic disaster recovery efforts to ensure high availability for enterprise applications
- Audited and maintained user access and license counts
- Coordinated project activities with functional department staff, other IT staff, and Inova senior leadership
- Prepared status reports for management, stakeholders, and team members to illustrate project status, roadblocks, and critical paths of action
Manager, Financial Information Systems - Mary Washington HealthCare - Fredericksburg, VA
(2009-03 - 2010-07)
Managed production support for their current and legacy financial systems.
- Engaged and partnered with C-Level executives to accomplish goals and objectives
- Worked with clients to ensure systems were properly utilized
- Led collaborative efforts to identify, and resolve, production issues
- Served as liaison between hospital personnel and the vendor in a facilitative role that offered appropriate support and functionality from vendor-supplied solutions
- Lead, recruited, and retained professional staff to support customers in patient care environments
- Conducted employee reviews, administered budget, distributed compensation, and performed other management processes
- Established and maintained cross-training program for production support staff
- Served as consultant for financial system users with issues related to legacy systems by identifying and designing new system solutions
- Implemented Kaufman Hall Budget Advisor
- Assisted in formulating and administering policies and procedures relative to the IT department
- Performed continuous reviews to ensure operational compliance and adherence to operational needs
- Prepared and maintained capital and operating budgets for areas of responsibility
- Contributed to, and assisted with, IT strategic planning processes
- Worked with project teams to successfully transfer knowledge from development to support staff—ensuring a smooth transition upon completion
Senior Consultant - ISH/Paradigm Business Solutions - Pittsburgh, PA
(2007-05 - 2009-03)
Worked with diverse industry of clients to customize their needs surrounding financial system applications for Lawson and Kronos.
- Led the consultant team and guided the client team to support the execution of the strategic design and maintain project direction
- Engaged and partnered with C-Level executives to accomplish established objectives by supporting: the application and applicable upgrades; main database; web and reporting servers; user administrations; technology patch installations; portal configurations; and program changes
- Designed and documented interfaces
- Established, and maintained, security
- Trained staff on new product capabilities, and instructed on ways to navigate within the systems and job submissions
- Documented problems/issues, and the established resolutions
- Helped design and code client-specific custom programs and jobs
- Organized and executed classes for knowledge transfer to aid clients in maintaining product after implementation
Manager, Financial Information Systems - Riverside Health System - Newport News, VA
(1999-03 - 2007-05)
Managed HR/Payroll technical team consisting of seven programmers/analysts. Oversaw suite of software applications: Lawson System, Kronos Timekeeping; Integral HR/Payroll System; Oracle; Per-Se One Staff; and several in-house developed applications, as well as all integration/interface processes.
- Focused on support, development, monitoring, and performance-tuning of large-scale, enterprise-wide HR/Payroll applications
- Provided supplemental technical support to system implementations and enhancements while collaboratively working with vice presidents, product managers, business analysts, and operations staff
- Provided direct supervision of technical team to include hiring, training, and career development
- Developing, maintaining, and supporting applications in production; training and testing environments
- Integrating supported applications across software and hardware platforms
- Internal and external interface design, development, and support
- Software upgrade testing
- Disaster recovery planning, testing, and procedure development
- System/security administration for HR/Payroll applications
