Director of Property Management at PRISM PLACES, INC. (2026-01 – Present) Lead strategic and operational oversight of a four-property, roughly 1.4M SF Southern California portfolio spanning retail, mixed-use and office assets with approximately $50M in annual operating budgets. Direct 12 Prism employees and provide operational oversight across 130+ internal and contracted property personnel.
- Lead operations and repositioning of a 591K SF distressed regional retail asset under receivership, serving as Prism's primary client-facing representative to receivership, lender and ownership stakeholders.
- Reduced outstanding accounts receivable by 30%+ since January 2026 through focused collections strategy, lease/account analysis and coordination with tenants, ownership and legal counsel.
- Developed a 2026 operating plan reducing budgeted operating expenses 11% versus 2025 actuals while maintaining service requirements during asset repositioning.
- Oversee landlord interests across approximately $21M in completed and active capital/TI activity, including landlord-side oversight of an $11M tenant-led buildout through construction and opening.
- Serve as primary client-facing representative across the portfolio, advising asset managers, managing directors, receivers, lenders and senior executives on financial performance, operations, capital priorities and asset strategy.
- Leverage AI, Placer.ai visitation analytics, competitive market intelligence and demographic insights to strengthen leasing strategy, optimize merchandising decisions, improve portfolio reporting and support long-term asset performance.
Senior General
Manager at PRISM PLACES, INC. (2024-01 – 2026-01) Promoted with expanded responsibility for complex mixed-use assets, institutional client relationships, financial performance, capital planning and major asset transitions.
- Delivered 34% YoY NOI growth in 2024, from approximately $5.1M to $6.8M, while leading financial performance, operating strategy and execution of institutional ownership priorities.
- Generated $230K+ in recurring annual savings through major operating and procurement initiatives: consolidated retail/residential security operations to improve coverage while reducing costs by $130K and led a multi-property parking RFP delivering $100K+ in annual savings plus additional portfolio savings.
- Led property-management execution through RUNWAY's $428M disposition, independently managing buyer due diligence, estoppels, document production, reporting and transaction coordination while absorbing responsibilities following a 50% reduction in the property leadership team and maintaining uninterrupted operations through closing.
- Delivered a multi-year digital signage modernization initiative ahead of closing, replacing long-inoperable marketing kiosks and restoring revenue-generating advertising infrastructure.
- Advanced technology, automation and standardized workflows to streamline complex operating processes, laying groundwork for broader involvement in Prism's technology and AI initiatives.
General
Manager at PRISM PLACES, INC. (2022-02 – 2024-01) Led property operations, financial performance, tenant relations and asset strategy for an approximately 350K SF mixed-use retail destination.
- Delivered 46% YoY NOI growth in 2022 to approximately $7.2M, exceeding pre-COVID 2019 NOI by 23%, while leading budgeting, forecasting, financial reporting, CAM reconciliations and operating strategy.
- Helped drive post-pandemic asset recovery, with tenant sales increasing 31% YoY in 2022 and property traffic reaching 3.4M annual visits in 2023, up 7% YoY.
- Served as a key property representative in complex construction-defect litigation, coordinating ownership, counsel, engineers and other stakeholders through discovery and due diligence, contributing to an approximately $625K settlement.
- Established as a company-wide SME in budgeting, forecasting, CAM reconciliations and financial reporting; led annual training for property management and accounting teams and helped lead Prism's migration from Kardin to Yardi Forecast Manager.
Real Estate
Manager at CBRE (2020-11 – 2022-02) Managed a three-property portfolio comprising nine buildings and roughly 900K SF, with approximately $25M in annual operating budgets, spanning Class A office and mixed-use office/retail assets for UBS, Adler Real Estate and TNI.
- Led operations and financial management across three client assignments, including budgeting, forecasting, reporting, CAM reconciliations, tenant relations, vendor procurement and capital planning; managed two direct reports and approximately 30+ engineering, security and janitorial personnel.
- Represented UBS's property-management interests through the disposition of Burbank Empire Center, coordinating seller-side due diligence and transition requirements; selected by CBRE senior leadership to participate in the buyer pitch that resulted in CBRE retaining the management assignment after the sale.
- Navigated complex landlord and tenant matters through the COVID-19 disruption, including an office/retail asset with approximately 80% of its space occupied by Princess Cruises, partnering closely with ownership and the severely impacted anchor tenant.
- Served as primary day-to-day client contact across three distinct ownership relationships, advising asset managers on property performance, operating priorities, financial results and capital requirements.
Property
Manager / Construction Manager at WESTCORD COMMERCIAL REAL ESTATE SERVICES (2019-06 – 2020-11) Managed a nine-property owner-operated Conejo Valley portfolio spanning medical, office, industrial and retail assets with approximately $6–8M in combined annual operating budgets; operated as the sole property-management professional.
- Managed the full property lifecycle, including budgeting, financial reporting, CAM reconciliations, vendor management, tenant relations, capital planning and day-to-day operations.
- Served concurrently as Property Manager and Construction Manager, overseeing tenant improvement projects from planning through delivery, including contractor coordination, project budgets, construction oversight and turnover.
- Independently managed lease renewals from negotiation through documentation and execution.
- Expanded the third-party management platform by prospecting local owners and securing two new management assignments.
Business
Development & Operations Manager at TIM NOONAN INSURANCE AGENCY (2018-05 – 2019-06) Joined a newly established family-owned insurance agency to help build its business-development and operating infrastructure before returning to commercial real estate.
- Developed client-acquisition, marketing and business-development strategies while supporting day-to-day agency operations, account development and client relationships.
Associate Real Estate
Manager at CBRE (2017-02 – 2018-05) • Progressively assumed responsibility for financial reporting, variance analysis, accruals, vendor management, property inspections and major service contracts.
- Led preparation of the 2017 CAM reconciliation for Century Plaza Towers, navigating complex modified-gross lease structures, multiple expense pools and recoveries across 100+ office tenants.
Real Estate Services
Administrator at CBRE (2016-01 – 2017-02) Began CRE career supporting premier Class A office assets including The Plaza (approximately 650K SF) and Century Plaza Towers, a 2M+ SF two-tower complex.
Earned California Real Estate
Salesperson license during first year and was subsequently promoted.
