Sales, Marketing and SEO Specialist - Simple Solutions Enterprises - Decatur, GA
(2020-08 - 2024-10)
- Led SEO-driven marketing and sales campaigns across Amazon, Walmart, Wayfair & Stow-n-Spin.com, optimizing site architecture and crawlability
- Created targeted outreach based on customer demographics to boost engagement and sales.
- Managed inbound inquiries and client support with professionalism and tact.
- Drove high-value lead generation.
- Generated $3M+ in sales of Spice Racks
- Maintained consistent growth in customer acquisition.
- Conducted keyword and topic-based research using Google Analytics and Google Search Console to identify opportunities aligned with search intent
- Implemented structured data markup across product pages to enhance rich snippets and improve indexation
Dispatcher - NuCO2 - Decatur, GA
(2018-05 - 2020-08)
- Dispatched emergency services to high-risk locations.
- Enhanced critical response processes.
- Kept meticulous records of driver hours.
- Efficiently scheduled pickups and deliveries.
- Collaborated with the customer service team.
- Adapted to changing circumstances.
Sales, SEO and Digital Marketing - Beach Development - Port Saint Lucie, FL
(2016-05 - 2018-05)
- Improved SEO significantly.
- Targeted sales in Port St Lucie, FL.
- Optimized website structure.
- Generated $3M+ in sales of residential homes through direct to consumer digital channels.
- Implemented SEO & online advertising strategies to increase web traffic and lead conversions.
Customer Service Representative - QVC - Stuart, FL
(2013-03 - 2016-05)
- Utilized positive language to calm frustrated customers.
- Earned recognition from management.
- Managed high-volume inbound calls.
- Managed customer inquiries across multiple channels.
- Faced challenging situations with poise and professionalism.
- Logged customer support interactions using CRM software.
