Timothy Witt

Results-driven Floor Manager with 4+ years in fast-paced retail and food service environments. Skilled in team leadership, cash handling, and delivering consistent customer experiences. Authorized to work in the US for any employer.

Floor Manager - McDonald's - Saint Charles, MI

(2024-06)

My list of tasks and responsibilities are listed below.

• Oversee daily floor operations at a high-volume McDonald's, ensuring speed, quality, and customer satisfaction standards are met
• Manage cash handling procedures including register counts, reconciliations, and end-of-day reporting
• Lead and coordinate shift teams, resolving customer issues and operational challenges in real time

Cashier - BP - British Petroleum - Merrill, MI

(2022-03 - 2022-10)

• Processed customer transactions accurately using POS systems while maintaining a fast, friendly service experience
• Onboarded and trained new hires on store procedures, compliance, and customer service best practices
• Managed inventory stocking and till counts, ensuring accurate cash reconciliation at shift close

McDonald's Floor Manager - McDonald's - Chesaning, MI

(2018-08 - 2020-03)

• Supervised full shift operations across kitchen, front counter, and drive-thru, trained new hires, managed deposits, and resolved escalated customer and staff issues

High school diploma