Todd Dalessandro

Formulated efficient route plans to optimize travel times and reduce fuel consumption. Ensured proper load securement techniques to maintain cargo safety during transport. Maintained strict adherence to safety compliance regulations to uphold workplace standards.

Class A CDL OTR Tractor Trailer Driver at Quickdraw Trucking LLC (2025-09 – 2025-11)

• Formulated efficient route plans to optimize travel times and reduce fuel consumption.
• Ensured proper load securement techniques to maintain cargo safety during transport.
• Maintained strict adherence to safety compliance regulations to uphold workplace standards.
• Performed routine vehicle maintenance to ensure optimal performance and reliability.
• Executed long-distance hauling operations while adhering to regulations and delivery deadlines.
• Coordinated logistics activities to streamline operations and enhance overall efficiency.

Class A Commercial Truck Driver Operator at Repave (2024-09 – 2025-09)

• Operated Class A tractor-trailer vehicles to transport goods and materials in a safe and efficient manner
• Delivered products to customers on time, ensuring accuracy and quality of shipments
• Maintained a clean and organized truck, conducting regular inspections and reporting any maintenance issues
• Adhered to all traffic laws, regulations, and company policies while driving on public roads
• Demonstrated strong knowledge of routes, maps, and GPS systems to plan the most efficient delivery routes
• Managed paperwork accurately, including bills of lading, delivery receipts, and logbooks
• Operated a commercial truck to transport goods and materials to designated locations
• Maintained accurate records of daily activities, including fuel usage, mileage, and delivery schedules
• Ensured compliance with all traffic laws and regulations while operating the vehicle
• Performed routine inspections and maintenance on the truck to ensure its safe operation
• Managed loading and unloading of cargo, ensuring proper handling and securing of items
• Maintained a clean driving record throughout employment tenure without any accidents or violations
• Delivered goods in a timely manner, meeting or exceeding customer expectations for on-time delivery

Class A CDL Commercial Truck Driver Operator at All Purpose Paving (2023-06 – 2024-09)

• Operated a commercial truck to transport goods and materials to designated locations
• Maintained accurate records of daily activities, including fuel usage, mileage, and delivery schedules
• Ensured compliance with all traffic laws and regulations while operating the vehicle
• Performed routine inspections and maintenance on the truck to ensure its safe operation
• Delivered goods in a timely manner, meeting or exceeding customer expectations for on-time delivery
• Managed loading and unloading of cargo, ensuring proper handling and securing of items
• Maintained a clean driving record throughout employment tenure without any accidents or violations

Restaurant Customer Service & Food Order Sales & Payment Representative at SYNQ3 Restaurant (2020-12 – 2023-05)

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
• Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
• Built rapport with customers through active listening, empathy, and personalized interactions
• Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
• Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
• Collaborated with cross-functional teams to escalate unresolved issues and ensure timely resolution for customers
• Maintained detailed records of all customer interactions in CRM system for future reference and analysis
• Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently

Class A Colorado CDL in Class A Colorado CDL – Springs Truck Driving School (2023 – 2023)

Associate's – The Culinary Institute of America (1990 – 1992)