Class A CDL OTR Tractor Trailer Driver at Quickdraw Trucking LLC (2025-09 – 2025-11)
- Formulated efficient route plans to optimize travel times and reduce fuel consumption.
- Ensured proper load securement techniques to maintain cargo safety during transport.
- Maintained strict adherence to safety compliance regulations to uphold workplace standards.
- Performed routine vehicle maintenance to ensure optimal performance and reliability.
- Executed long-distance hauling operations while adhering to regulations and delivery deadlines.
- Coordinated logistics activities to streamline operations and enhance overall efficiency.
Class A Commercial Truck Driver Operator at Repave (2024-09 – 2025-09)
- Operated Class A tractor-trailer vehicles to transport goods and materials in a safe and efficient manner
- Delivered products to customers on time, ensuring accuracy and quality of shipments
- Maintained a clean and organized truck, conducting regular inspections and reporting any maintenance issues
- Adhered to all traffic laws, regulations, and company policies while driving on public roads
- Demonstrated strong knowledge of routes, maps, and GPS systems to plan the most efficient delivery routes
- Managed paperwork accurately, including bills of lading, delivery receipts, and logbooks
- Operated a commercial truck to transport goods and materials to designated locations
- Maintained accurate records of daily activities, including fuel usage, mileage, and delivery schedules
- Ensured compliance with all traffic laws and regulations while operating the vehicle
- Performed routine inspections and maintenance on the truck to ensure its safe operation
- Managed loading and unloading of cargo, ensuring proper handling and securing of items
- Maintained a clean driving record throughout employment tenure without any accidents or violations
- Delivered goods in a timely manner, meeting or exceeding customer expectations for on-time delivery
Class A CDL Commercial Truck Driver Operator at All Purpose Paving (2023-06 – 2024-09)
- Operated a commercial truck to transport goods and materials to designated locations
- Maintained accurate records of daily activities, including fuel usage, mileage, and delivery schedules
- Ensured compliance with all traffic laws and regulations while operating the vehicle
- Performed routine inspections and maintenance on the truck to ensure its safe operation
- Delivered goods in a timely manner, meeting or exceeding customer expectations for on-time delivery
- Managed loading and unloading of cargo, ensuring proper handling and securing of items
- Maintained a clean driving record throughout employment tenure without any accidents or violations
Restaurant Customer Service & Food Order Sales & Payment Representative at SYNQ3 Restaurant (2020-12 – 2023-05)
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
- Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
- Built rapport with customers through active listening, empathy, and personalized interactions
- Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
- Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
- Collaborated with cross-functional teams to escalate unresolved issues and ensure timely resolution for customers
- Maintained detailed records of all customer interactions in CRM system for future reference and analysis
- Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently
