Facilitator – Department of Labor TAP Program - Serco NA
(2022-09)
- Deliver TAP workshops to transitioning service members.
- Facilitate job readiness, employment preparation, and career transition training.
Training Manager - Tegra Global - Norfolk VA
(2020-09 - 2021-02)
- Built entire training department including processes, content, LMS tracking, and SOPs.
- Created training for all production positions using ADDIE and multiple learning styles.
- Led Lean, 5S, Kaizen, and RCA initiatives across facility.
- Implemented Train-the-Trainer and Leadership Development programs.
- Managed training metrics through Talent LMS.
- Reduced operational errors by improving onboarding structure and follow-up training.
Field Observer / Project Manager - Construction Resources Inc. - Solon OH
(2018 - 2019)
- Ensured project compliance, timelines, and quality standards.
- Oversaw concrete repair and roofing projects at municipal facilities.
Production Trainer - Sandridge Food Corporation - Medina OH
(2016 - 2018)
- Reduced metal detection errors by 25%.
- Identified chemical waste issues saving $40,000 annually.
- Led Lean, 5S, RCA, and training improvements increasing output.
- Created HACCP and food safety training; participated in SQF audits.
- Implemented leadership development and mentorship programs.
Training Manager - American Spring Wire - Bedford OH
(2013 - 2016)
- Increased retention 30% by expanding NHO from half day to four days.
- Built training manuals, LMS structure, and audit methods.
- Created mentorship program improving new hire performance benchmarks.
- Conducted gap analysis and established best practices for operators.
Business Coach and Trainer - KAHALA Inc. - Lakewood OH
(2008 - 2013)
- Coached 40+ clients into funded self-employment.
- Produced feasibility studies and 40+ business plans.
- Managed CRM and QuickBooks training.
Sales Training Manager - Cornerstone Training Institute - Tampa FL
(2004 - 2009)
- Trained 20+ sales professionals.
- Created curriculum and conducted 30–40 Train-the-Trainer seminars.
- Managed LMS, Articulate content, and $1M budgets.
Senior Sales Training Manager / Platform Speaker - Whitney Education Group - Cape Coral FL
(2000 - 2005)
- Produced sales training content using Articulate and LMS.
- Delivered international mentorship program generating $5M annually.
