Owner at Mister Fix-It (2017-06 – Present)
- Performed a wide range of maintenance and repair tasks, including plumbing, electrical, carpentry, and painting
- Demonstrate expertise in troubleshooting and resolving issues with household doors, windows and other common house items
- Completed projects efficiently and within budget constraints while maintaining high quality standards
Owner at Custom Cabinetry (2017-06 – Present)
- Owner and Operator of custom cabinetry, and remodeling business
- Remodel bathroom and kitchens and other finish carpentry work
- Build complete cabinetry, finish and install
- Resurface current cabinets, add new doors and upgrade all existing hardware
Owner at Remodeling Company (2015-06 – 2025-07)
- Owner and Operator of remodeling and basement finishing company
- Manage every day aspects of a small business from creating designs, to managing budgets and assisting carpenters
- Writing contracts, invoicing and managing expenses on a daily basis
- Scope of work includes finishing or remodeling basements, remodel bathrooms and kitchens and other finish carpentry work
Handyman at Mr. Handyman (2024-09 – 2025-01)
- Performed a wide range of maintenance and repair tasks, including plumbing, electrical, carpentry, and painting
- Collaborated with clients to understand their needs and provided recommendations for home improvement projects
- Installed fixtures, fittings, and hardware accurately according to specifications
- Responded promptly to service requests from clients and addressed any concerns or issues in a professional manner
Digital Producer at Penton Media (2014-03 – 2015-05)
- Planned responsibilities include creating, maintaining and managing annual trade show sites on A2Z's.aspx based trade show content management system
- Implemented search engine optimization SEO techniques to increase web traffic and visibility for client websites
- Developed custom integrations and additions for the sites based on Drupal and jQuery
Web Developer at Madwire Media (2012-09 – 2014-03)
- Refined custom websites including but not limited to entire front-end style and layouts using CSS, AJAX/Javascript and backend functionality with PHP/MySQL in Drupal/ Wordpress content management systems
- Developed responsive websites using HTML, CSS, and JavaScript
- Optimized websites for search engines using SEO best practices
Web Developer / Data Analyst at Verizon Wireless / Alltel Communications (2004-11 – 2012-09)
- Reduced troubleshooting time by 25-35% for call centers by developing and implementing a company wide knowledge base & other departmental applications
- Participated in reporting for future department training possibilities along with backup and maintenance of databases and servers on a routine schedule
- Administered department metrics by charting (dropped call rates, data device usage, and reliability) and increasing customer retention rate by 20%
- Developed and maintained knowledge base for 100% company wide usage to assist with daily troubleshooting
- Recognized and awarded for my contribution to the tool
