Tokwiny Da-Thong

Operations professional with international experience leading multiple large scale projects. Business analytics and Organizational leadership enfaces.

AMAZON INC. SHEPHERDSVILLE, KY

Operations Manager (2020 – present)

Primary responsibilities are leading a team of salary and hourly employees to achieve business goals. Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives. Build productivity plans, conduct forecast reviews, and meet productivity requirements.

Selected Contributions:

• Reduced lost time incident rate 15% by implementing training and audit safety programs.
• Delivered financial forecast within budget by planning production and labor goals 1 – 6 months ahead of schedule. 
• Designed new process resulting in a 33% increase in production with no additional labor.
• Lowered operating costs by $150,000 month over month by developing new production process.
• Developed leadership training and employee engagement program resulting in 10% reduction in attrition.
• Implemented measures reducing fixed and variable cost resulting in a $500,000 cost savings. 

Associate Director Corporate Strategist (2018 – 2019)

Primary responsibilities are to collaborate closely with multiple teams of highly trained specialists in diverse fields to bring together a comprehensive corporate strategy with realistic, yet expansive goals. Perform detailed analytics spanning a wide range of areas which include finance, marketing, engineering, safety, and technologies. Engaged in rigorous negotiations and secured mutually beneficial agreements with international stakeholders.

Work directly with engineering teams to develop and institute effective environmental, operational, and engineering protocols and procedures for port inspection facilities and during ship port inspections.

Selected Contributions:

• Implemented port inspection and audit program resulting in 20% reduction in substandard vessel operating regionally.
• Increased domestic vessel registration by 10% through strategic alignment and reciprocity of vessel registration without increasing cost. 
• Developed one year cadet practical training program resulting in 85% employment rate after competition.
• Delivered CAPEX project which reduced vessel unloading times resulting in 25% fees reduction.

Director of Mining Operations (2016 - 2018)

This position demanded managerial skills in financial management, operational management, personnel and labor force management, and safety-first operational practices.

Utilized Lean

Manufacturing practices to streamline labor-intensive processes, incorporated new technologies, and maximized workflow to new heights. Negotiated with outside vendors to secure necessary inventory and material to achieve established production requirements. Instituted new communication guidelines which offered better interdepartmental coordination, reduced bottlenecks, and increased workflow.

Selected Contributions:

• Added $52 M in profits over 12 months by opening new production lines resulting in 42% increase without increase in operating cost.
• Delivered zero lost-time injury incident by implementing culture focused on safety and quality through training and audit programs. 
• Developed land reclamation process resulting in a 15% return to natural state over 5 years through sustainability initiatives.
• Developed new exploratory process resulting in a 20% reduction in time to production without significant equipment investment.

Operations Manager (2008 – 2015)

During this employment endeavor, functioned as Logistics Engineer, Project Engineer, Mechanical Engineer, Continuous Improvement Engineer, and Department Operations Manager. Managed the financials, personnel, equipment maintenance, and designed modifications to equipment which significantly boosted operational efficiency. Tracked inventory and closely monitored required resources for maximum profitability. Improved the overall productivity of each department through process improvement changes.

Selected Contributions:

• Applied engineering with process improvement techniques and lean manufacturing practices to increase annual production by more than 40% with no significant increases in labor.
• Decreased equipment downtime by 55% by implementing data analytics to monitor equipment condition during production thereby reducing production loss. 
• Increased production quality by 5% by delivering $10 M CAPEX process improvement project.
• Increased production by 5% by streamlining product variation and run times resulting in a production increase of $11 M year over year.
• Increased OEE by 20% by implemented preventive and predictive maintenance programs.

CAROLINA UNIVERSITY WINSTON-SALEM, NC

Doctor of Philosophy (Anticipated 2024)

HARVARD BUSINESS SCHOOL CAMBRIDGE, MA

Business Analytics (Anticipated 2023)

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE ADELPHI, MD

Master of Business Administration (2015)

MAINE MARITIME ACADEMY CASTINE, ME

Mechanical Engineering, Bachelor of Science (2003)