Tom Adams

Technology executive (CIO/CTO track) who builds operating control and resilience for multi-hospital and multi-site care delivery environments. Led enterprise IT operations, cloud/platform modernization, and ServiceNow-driven governance across academic health systems and PE-backed healthcare services, supporting organizations including Cedars-Sinai, Stanford Hospital, Lucile Packard Children’s Hospital, CHW (Dignity Health), MedStar Health, Smile Brands, and Rodeo Dental. Trusted advisor to CIOs/CTOs and business leaders translating strategy into decision-ready options and measurable outcomes across DR/BC, service dependency visibility/CMDB, cybersecurity controls, and day-to-day service performance (speed, reliability, experience, and cost).

Proven 24x7 clinical operator who improves uptime, reduces operational volatility, and holds internal teams and outsourced partners accountable through KPIs/XLAs and disciplined governance cadence.

Healthcare and technology executive (CIO/CTO/VP track) with 20+ years leading enterprise IT operations, infrastructure modernization, and service management in regulated, high-availability, multi-site organizations. Proven 24x7 operator who builds operating control and resilience across complex ecosystems (mission-critical applications, end-user services, cloud platforms, networks, security, and vendors) using disciplined governance, ITSM/CMDB practices, and measurable KPIs/XLAs. Trusted advisor to C-suite leaders translating strategy into decision-grade roadmaps, funded delivery plans, and execution cadence across business continuity and disaster recovery, cybersecurity controls and audit remediation, cost optimization, and service performance improvement.

Track record includes validated savings/ROI through platform consolidation and cloud optimization, improved incident and change outcomes through ITIL-aligned controls, and strengthened recoverability through standardization, monitoring, and runbook execution. Recent work includes leading resilience and operating model improvements, improving service performance and reporting credibility, and driving multi-workstream transformations from assessment through sustained execution.

Bachelor of Science (B.S.), Business Administration/Management — Purdue University Global (2017)

U.S. Army — Primary Leadership Development Course (PLDC)