Recovery Specialist - Vox Funding - 100 Park Ave., NY, N7 10017
(2023-04 - 2026-08)
- Communication: Calling and emailing business owners to secure payments and resolve any account discrepancies.
- Negotiation: Arranging and modifying repayment schedules, settlements, or restructuring plan tailored to the business's current revenue.
- Record Keeping: Documenting all merchant interactions, payment arrangements, and collection efforts accurately in the company's internal systems.
- Financial Investigation: Gather business bank statements, asset information, and cash flow information to assist finance team in determining merchant's true ability to pay
- Escalation & Litigation: Working alongside internal legal teams to forward uncooperative or high-risk accounts toward formal legal action.
Sr. Loan Advisor NLMS #2260856 - Freedom Mortgage - Mt. Laurel, NJ
(2021-10 - 2022-11)
- Outbound calling to generate sales
- Consistently exceeded applications, sales and conversion goals
- Consultative Sales
- Maintain contact with borrower throughout the process in order to ensure customer satisfaction
- Refinance and Purchase Loans outbound/inbound calls
Chief Executive Officer - Automatic Forecasting Systems, Inc.
(2008-05 - 2021-10)
- Develop, manage and utilize Time Series Analysis Software to extrapolate data patterns in any market to predict change and variation in data
- Input data from various clients including Swiss and Canadian Government Contracts and Texas Health and Human Services
- Engage potential clients to discuss forecasting and time series analysis to address various needs
- Verify and review data input sets for quality control and presales
Operations Manager - Health Products Research - Somerset, New Jersey
(2003-07 - 2008-05)
- Provided Call Planning Services
- Managed various projects implementing planning services
- Performed and presented various data analyses
- Used SAS coding to process and allocate calls and samples for various clients including Amgen, Abbott and McNeil
Consultant - NDC Health - Yardley, PA
(2001-01 - 2003-06)
- Supported sales efforts by presenting advanced analytical capabilities to prospective clients
- Researched and wrote proposals detailing project goals, timeline, cost and deliverables
- Collaborated to statisticians regarding analysis and strategy to resolve current and prospective client needs
- Facilitated discussions and problem-solving methodologies between technical staff and clients such as GlaxoSmithKline and AstraZeneca
Qualitative Analysis Partner - AstraZeneca - Wayne, PA
(1999-01 - 2001-03)
- Produce monthly baseline forecasts using a variety of forecasting/modeling techniques for the pain management product line
- Managed supply chain and marketing teams
- Performed research on how to migrate the data source from shipment to IMS POS data
- Helped to roll-out new intranet-based forecasting tool while also integrating newly merged company data
- Created quality control checks along with an intervention alert for special attention in the forecast process
- Developed forecast accuracy and optimization splits
- Developed and maintained interim forecasting system for Astra USA merge.
- Received a Special Incentive Award 2/00
Senior Qualitative Analyst - IMS Health - Blue Bell, PA
(1997-01 - 1999-01)
- Responsible for correcting technical issues for retrieving/posting of Web based survey results
- Programming and statistical support of various marketing research projects that require extraction, summarization, merging of data and statistical analysis
- Utilize proprietary forecasting software to establish baseline forecasts using curve-fitting techniques
- Research possible influencing events and adjust the forecast accordingly
Actuarial Data Specialist - Keystone Insurance Company - Philadelphia, PA
(1992-08 - 1996-12)
- Implementation of changes for coverage premium rates
- Responsible for the reengineering of the statistical reporting process; this included identifying all procedural and functional weaknesses and recommending to management business improvements
- Implemented new standards and procedures for maintaining accurate and timely processing
- Introduced an application for end user's access to earned premium rates information
Direct Marketing Analyst - Worldwide Insurance Group - Frazer, PA
(1990-06 - 1992-07)
- Responsible for the analysis and monitoring of corporate wide marketing campaigns
- Analyzed the insurance marketplace to identify more profitable business segments utilizing direct mail responses
- Provided management with analysis of campaigns and made recommendations for increased market penetration
