Tommy Cowart

Frontend Developer with 12+ years of experience in SaaS, client success, and technical support. Strong background in troubleshooting, data analysis, and collaborating with development teams. Recently completed a frontend development bootcamp with hands-on experience building responsive, user-focused applications using modern technologies including HTML, CSS, JavaScript, and React.

DevOps Supervisor / Specialist - The SSI Group

(2023-01)

• Lead and mentor a team of 5+
• Troubleshoot complex system issues
• Collaborate with development teams on product enhancements
• Customize software solutions based on client needs
• Provide Tier 2 support and manage escalations
• Ensure system performance and data accuracy

Client Services Representative / SaaS Operator - The SSI Group

(2015-01 - 2023-01)

• Provided frontline SaaS support
• Monitored and maintained system operations
• Identified and resolved technical issues
• Analyzed data for discrepancies and improvements

Frontend Development Bootcamp - Frontend Development - FES Institute (2025-01 - 2026-01)