Dock Supervisor - Estes Express Lines - Tampa, FL
(2018-03)
Supervisor over outbound dock operation enforcing company procedures and policies.
- Charged with ensuring linehaul runs are departing on time and help organize and plan linehaul drivers on runs.
- Assist with assigning city drivers doors for unloading and loading.
- Engage dock employees with pre shifts and private meetings to discuss production, attendance, new procedures, and company directives.
Dispatch Supervisor/Outbound planner - Central Transport - Jacksonville, FL
(2015-02 - 2018-03)
Supervisor over 18-23 City and Linehaul Drivers.
- Direct interaction with customers to discuss appointment times and other needs by the customer.
- Constant communication with drivers and customers to verify departures, arrivals, and close times.
- Manage dock operation ensuring quality of loaded freight and direct dock workers of where and how to load freight.
- Set up direct loading opportunities for other terminals and instruct linehaul drivers what tractor and trailer they will be using for the evening.
Operations Supervisor - FedEx Freight - Atlanta, GA
(2009-06 - 2015-02)
Oversee the strategic management and operational oversight of the company's global business in order to provide streamlined operations, reduced operating costs, and greater profitability.
- Interface with partners and large clients to develop and maintain organizational strategies, operational efficiencies, and proposals for increasing technical efficiency and improving profitability.
- Charged by the Operation Manager to manage daily functions of a multi-operational facility with several direct ports, and 25-40 employees.
- File and review cargo claims Per U.S. Bill of Lading.
- Plan, direct, and control all available resources for insuring timely, damage-free and safe loading/unloading of freight on various shifts.
- Coordinate work assignments, team-building, monitor performances, and provide on-job training according to company's policies and procedures.
- Improved outbound productivity by implementing light incentive based goals for drivers/dock associates.
- Enforced QA/QC throughout entire warehouse, to include training and enforcement on all OSHA, EPA and DOT requirements.
Dock Worker/Forklift Operator - FedEx Freight - Atlanta, GA
(2007-06 - 2009-06)
Certified forklift driver responsible for loading and unloading trucks in a timely manner.
- Responsible for securing freight safe for travel and reducing claims of customers.
- Stacking responsibilities over several zones which required reworking trailers, properly loading trailers for scale requirements, and document control over dock operation.
