Tommy Wilson

Organized and strategic program manager with expertise in security administration and comprehensive leadership in large-campus parking and safety operations, resource protection, and security services. Brings a proven capacity to lead diverse teams, balance compliance with exceptional service, and leverage data-driven strategies to maintain orderly, secure, and accessible environments. Recognized for calm leadership in high-stress situations with a history of reducing risk through proactive training and community engagement.

Field Supervisor at BAYLOR UNIVERSITY (2018-01 – Present)

• Provide operational oversight for campus parking facilities, ensuring regulatory compliance, and positive guest interactions.
• Design and implement officer training program, incorporating all hazards for team members.
• Develop organizational checklists and standardized processes.
• Establish and maintain departmental incident reporting system to track and document customer interactions, enabling consistent follow-up, trend analysis, and improved service delivery.
• Analyze data, develop compliance documentation, implement operational improvements increasing patrol efficiency.
• Manages high-volume vehicle ingress/egress and incident mitigation for up to 10K guests.
• Valued member of the Baylor University counter-surveillance team, conducting behavior analysis and counter-reconnaissance to safeguard VIPs, athletes, and fans across major university events.

Anti-Terrorism Program Manager at DEPARTMENT OF THE AIR FORCE (2012-01 – 2018-12)

• Evaluated physical security requirements for high-level organizational projects, aligning new construction designs with enterprise-wide emergency management protocols.
• Conducted comprehensive vulnerability assessments and security surveys across enterprise facilities.
• Implemented critical countermeasures to mitigate identified physical security risks.
• Led collaborative physical security programs across diverse units, establishing high-level law enforcement networks to ensure rapid, coordinated threat response.
• Formulated local security directives and integrated comprehensive asset protection frameworks into enterprise physical security and crisis management plans.

Resource Protection Program Manager at DEPARTMENT OF THE AIR FORCE (2008-01 – 2012-12)

• Audited protection protocols for standard operational assets, providing senior stakeholders with strategic recommendations to eliminate security gaps.
• Evaluated efficacy of physical security controls, including CCTV and intrusion detection systems, reporting compliance metrics directly to executive leadership.
• Developed tailored physical security curricula and educational materials for end-users, boosting organizational threat awareness and emergency preparedness.
• Directed cross-functional teams during joint security inspections, unifying diverse stakeholders to achieve 100% mission alignment.

Bachelor of Science in Information Systems Security – ITT TECHNICAL INSTITUTE (2005)

Associate of Applied Science in Computer Network Systems – ITT TECHNICAL INSTITUTE (2002)